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Jordan Ford

Mishawaka, IN

Overview
Employees
Reviews
Vehicles
4.7
359 Reviews
Contact Dealership

609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 359 reviews

November 07, 2025

Every SINGLE person I came in contact with was kind and helpful and patient. Jessica has a great smile and is wonderful at her job. Even Ryan the damage assessor was great. Can't say enough kind words. Gre More

by maddestofdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Ryan
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November 07, 2025

I went in for warranty service and was very pleased with the attention given to me by your employees More

by raywentgolfing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2025

Tanner was very helpful and polite. My car was repaired quicker than I expected it to be. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Grummel
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November 05, 2025

Just love how Chris is people oriented. He Soo needs a raise for his great work. More

by wdick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Nov 06, 2025 -

Jordan Ford responded

Thank you for the kind words! We agree that Chris goes above and beyond for our customers. Happy to know our efforts are appreciated!

November 01, 2025

Tanner was great to work with during a very trying time for our Explorer repair. More

by tim.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Nov 04, 2025 -

Jordan Ford responded

Thank you for your positive feedback! We are glad to hear that Tanner was able to assist you during a challenging repair. Our team always strives to provide top-notch service to all of our customers. Thank you for choosing us!

October 31, 2025

Excellent service as always from Mike B. 4th vehicle purchased in 6 years from Jordan Ford More

by Agaring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B. Used car sales
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Nov 04, 2025 -

Jordan Ford responded

Thank you for your continued loyalty and trust in our dealership, we appreciate your kind words about Mike B. It's always a pleasure serving you and we look forward to many more years of serving your vehicle needs.

October 29, 2025

Jarrid has done a great job. Glad he is there to take care of everything!! More

by k.rizek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to have Jarrid on our team and we appreciate your continued support.

October 22, 2025

Service was above and beyond- easy to make appointment- good communication with progress and detail More

by Gorman708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris(service)
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Oct 25, 2025 -

Jordan Ford responded

Thank you for taking the time to share your positive experience with us! We pride ourselves on providing exceptional service and we're thrilled to hear that you had an easy and pleasant experience with us.

October 20, 2025

Great service, friendly, and a clean facility. Trustworthy and honest. Wouldn't go anywhere else! More

by mwallace005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Jordan Ford responded

Thank you for the amazing review! We are thrilled to hear that our service, friendly staff, and clean facility have earned your trust and loyalty.

October 18, 2025

Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on w More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, service mgr
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Oct 22, 2025 -

Jordan Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.

Oct 23, 2025 -

dennis responded

The problem was not anyone's fault, It was just an odd thing that happened with an airbubble that got trapped. Their testing of pressue for leaks etc was proper, the issue was it takes a bit of driving after computer reset to trigger. they found, and extensively checked/tested before finishing car. I give them a good job and thanks

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