Jordan Motorcars
San Antonio, TX
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My experience was excellent! I had been searching for a particular vehicle for a long time. I found my rare gem with a great price. Not to mention the excellent service and smooth process. Highly recommend particular vehicle for a long time. I found my rare gem with a great price. Not to mention the excellent service and smooth process. Highly recommend! More
We purchased our car in March 2021. The car went in for service (AC) last week (Aug 05, 2021). We received the same 5 star rating during service as we did when we purchase the car. The manager (Andy), th service (AC) last week (Aug 05, 2021). We received the same 5 star rating during service as we did when we purchase the car. The manager (Andy), the salesman (Dan), the finance manager (Al) were just as friendly and helpful as the first time. This time we dealt with the service manager (Chris). He too was pleasant to work with. My car was ready within hours of it being dropped off (without any appointment). Hats off to Andy for running a great dealership. We will certainly be back when the time comes to buy again and hope to deal with the same great people at Jordan Motors. More
once you get your vehicle noone wants to help..3 wks in and we had issues (check engine/ transmission light came on, lost power on the freeway) I have voice-mail stating they could not help us to take it e and we had issues (check engine/ transmission light came on, lost power on the freeway) I have voice-mail stating they could not help us to take it elsewhere. I was told to leave my kids home alone if I was worried..after we told them we were afraid to drive a vehicle that was losing power all the way to them. We weren't offered a loaner , we were told the manager was upset that we didn't want to pay the 100 dollar deductible so we weren't getting one. Truck gets there all they did was disconnect a battery an clean terminals.,(I have paperwork showing) we drive off an 2 miles down the road it happened again!! we called back no answer, finally they call an leave that voicemail for us to take it somewhere else. . According to the salesman we left a bad taste in everyone's mouth because we wouldn't pay the deductible! 3wks in on a vehicle we shouldn't have to pay the deductible on a transmission issue. we were told at least 6 times "well u did buy a used car" yes used but you shouldn't have sold us a vehicle that was going to have issues not even 3 wks in. while all this is happening we were nice , not once were we rude.We ended up going to a Jeep dealership, where we were actually helped..If you have a family, and rely on your vehicle please do not go here. been almost 2 wks and not a single call from anyone at Ford motorcars, thats why I came to leave the review I waited to see if anyone would call to see what happened but nothing...once they get your money and trade in car , thats it they do not care! **AS PER COMMENT LEFT BY CHRIS** WE WERE NEVER GIVEN A LOANER CAR, YOU REMEMBER US SAYING WE NEEDED SOMETHING TO USE CAUSE WE HAD KIDS, BUT WE WERE TOLD NO BECAUSE THE 100 DOLLAR DEDUCTIBLE WAS WAIVED, PLEASE LET ME KNOW WHICH CAR I WAS LOANED, THATS A JOKE WE NEVER GOT ONE*** At 7/20/20 we got a call from our salesman that we left a bad taste in the other guys mouth because we did not want to pay the $100 dollar deductible, but i shouldnt have transmission issues 3 wks in either, but he was going to call us back an see what he can do about getting us a loaner. which we have yet to hear from Andy either. This update was made 8/2/20 . Actually NO FOLLOW-UP from anyone, until chris posted the comment under the review, with FALSE INFORMATION on the loaner. 05/2021 still no call , patiently waiting. More
The experience I’ve had with Jordan motorcars, specifically with Larry has always been excellent. Larry is very friendly, knowledgeable and honest. He always tries to get the best deal for me. Ive specifically with Larry has always been excellent. Larry is very friendly, knowledgeable and honest. He always tries to get the best deal for me. Ive bought a car from them and they’ve also helped me buy 2 cars from out of state. My experience has always been perfect. They are very efficient and like I said Larry is the best. I will continue to go back. Highly recommended !!! More
I have now purchased 7 vehicles from Jordan Motor Cars. In each instance, Mr. Larry Bertram has taken care of us. Mr. Bertram is 100% customer focused. In the last couple of months, he has gone out of h In each instance, Mr. Larry Bertram has taken care of us. Mr. Bertram is 100% customer focused. In the last couple of months, he has gone out of his way to find a Range Rover Sport for my wife and a new C8 Corvette for me. Overall, Jordan Motorcars has provided an outstanding car buying experience in every instance. Without a doubt however, we keep going back because of Mr. Betram and the way that he has taken care of us over the years. I have recommended Jordan Motorcars to family and friends but I always send them to see Larry!! More
Jordan Motorcars is a great place to shop nice used vehicles! They are very competitive in pricing and they make the buying process so easy! I was in and out of there in about an hour! vehicles! They are very competitive in pricing and they make the buying process so easy! I was in and out of there in about an hour! More
This is a excellent dealership with excellent customer service! And our salesman Andy was awesome! We will definitely be back to purchase again from here. service! And our salesman Andy was awesome! We will definitely be back to purchase again from here. More
Thank you Jordan Motorcars. Andy DeLeon my sales Thank you Jordan Motorcars. Andy DeLeon my sales professional was definitely a professional. He made this whole experience of buying my car a pleasu Thank you Jordan Motorcars. Andy DeLeon my sales professional was definitely a professional. He made this whole experience of buying my car a pleasure. Everyone there were awsome. Thank you. More
I drove over 500 miles to buy a truck from Jordan. It was exactly as described and they bent over backwards to make me happy. I own 20 vehicles now and will contact Andy when I need another one. Very pleased exactly as described and they bent over backwards to make me happy. I own 20 vehicles now and will contact Andy when I need another one. Very pleased. More
A+ Service My husband and I recently purchased a 2017 GMC Sierra 1500 truck. The truck is in excellent condition as were other trucks we saw at other dealerships My husband and I recently purchased a 2017 GMC Sierra 1500 truck. The truck is in excellent condition as were other trucks we saw at other dealerships. However, we decided to purchase the truck from Jordan Motorcars due to the awesome service we received from the staff at Jordan Motorcars. Our sales associate Larry Bertram was extremely professional, knowledgeable, and caring in working out a deal for my husband and me. He walked us through the process efficiently and accurately. We had a few issues concerning the need for a second key, a second key remote/fob, and weather mats for the truck but their assistant manager, Andy De Leon and sales manager, Tony Corey addressed all concerns and said all items would be taken care of and delivered at a later date. They even retrieved a CD we had left in the truck we traded in! Their finance director, Al Garcia, was equally professional and attentive to our needs. He made us feel right at home. The staff we met and worked with definitely went above and beyond in keeping their customers happy. I have and will continue to recommend Jordan Motorcars of San Antonio to family and friends. Respectfully, Mary Quintanilla More