
Joseph Buick GMC
Cincinnati, OH
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Worked with Danny Fluker to turn in a lease-end vehicle and lease a new one. I found my new vehicle on their website so I knew what I wanted and the vehicle was ready for me to view when I got there. The w and lease a new one. I found my new vehicle on their website so I knew what I wanted and the vehicle was ready for me to view when I got there. The whole buying experience was pain-free and hassle-free. The entire staff that I worked with was warm, welcoming, and professional. Great experience and I look forward to working with the service department for maintenance and service. More
Worked with Ruben Loaiza to purchase my new GMC Acadia. Ruben was very friendly and professional. Knowledgeable about the car and answered all of my questions. After a few days followed up with a phone ca Ruben was very friendly and professional. Knowledgeable about the car and answered all of my questions. After a few days followed up with a phone call making sure I was feeling comfortable with the digital displays, etc. Told me to feel free to reach out if I should have any questions in the future. Great customer service. More
Came in on a Saturday, Danny Fluker pick out a car,very satisfied with choice he picked it was for my grandson. Danny Fluker was very professional as well as everyone else, great customer service. Thank yo satisfied with choice he picked it was for my grandson. Danny Fluker was very professional as well as everyone else, great customer service. Thank you! More
Joseph Buick Service is great, called at last minute and they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me up to date. Check out was easy, even offered me cookies! Waiting room is large, clean and they have coffee and water available. Will be back More
I have received excellent customer service and am satisfied with the care for my vehicle thus far. Tommie and Terry have always been courteous and helpful. I would definitely recommend Joseph Buick G satisfied with the care for my vehicle thus far. Tommie and Terry have always been courteous and helpful. I would definitely recommend Joseph Buick GMC. More
Everyone was friendly, fast, professional. I was able to get in and get out. Thank you I was able to get in and get out. Thank you More
I had an appointment to get my oil changed at 9am and I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I had to get an uber home, I don’t have hours upon hours to wait for the oil change. More
What an Awesome Day Chris Farrell, a smart young man, look me In my eyes stood me what the mechanics did and ordered my new part. Thank You Great Service Tamia Perry look me In my eyes stood me what the mechanics did and ordered my new part. Thank You Great Service Tamia Perry More
Everything was as expected, friendly and very helpful in all matters,will continue doing business. all matters,will continue doing business. More
Had no issues. My experience was good. Received my car back on the day they said they woul have it ready by. Chris was very helpful throughout the whole process of My experience was good. Received my car back on the day they said they woul have it ready by. Chris was very helpful throughout the whole process of getting my car fixed. More