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Joseph Buick GMC

Cincinnati, OH

4.6
483 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 483 reviews

September 05, 2025

Worked with Danny Fluker to turn in a lease-end vehicle and lease a new one. I found my new vehicle on their website so I knew what I wanted and the vehicle was ready for me to view when I got there. The w More

by plenoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Fluker
Sep 05, 2025 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2025

Worked with Ruben Loaiza to purchase my new GMC Acadia. Ruben was very friendly and professional. Knowledgeable about the car and answered all of my questions. After a few days followed up with a phone ca More

by reinhardtkevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Loaiza
Sep 02, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2025

Came in on a Saturday, Danny Fluker pick out a car,very satisfied with choice he picked it was for my grandson. Danny Fluker was very professional as well as everyone else, great customer service. Thank yo More

by B_brinson
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Danny Fulker
Aug 29, 2025 -

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 16, 2025

Joseph Buick Service is great, called at last minute and they were able to fit me it. I waited for my car while they changed my oil and rotated my tires. Was quick and everyone was very pleasant and kept me More

by blakegusta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 14, 2025

I have received excellent customer service and am satisfied with the care for my vehicle thus far. Tommie and Terry have always been courteous and helpful. I would definitely recommend Joseph Buick G More

by judyrey822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie, Terry
Aug 14, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 14, 2025

Everyone was friendly, fast, professional. I was able to get in and get out. Thank you More

by gnomechasing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2025

I had an appointment to get my oil changed at 9am and I was told it would be 3-4 hour wait time and then they didn’t call me to tell me it was finished til 2pm. What’s the point of having an appointment. I More

by BOWMAN.JENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Galbraith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Joseph Buick GMC responded

Hi Jenna: We're sorry that you didn't have a completely satisfying visit. Feel free to call someone from our management team. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2025

What an Awesome Day Chris Farrell, a smart young man, look me In my eyes stood me what the mechanics did and ordered my new part. Thank You Great Service Tamia Perry More

by perrytamia07@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farrell
Aug 02, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 01, 2025

Everything was as expected, friendly and very helpful in all matters,will continue doing business. More

by MMEADOWS941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2025

Had no issues. My experience was good. Received my car back on the day they said they woul have it ready by. Chris was very helpful throughout the whole process of More

by PDROB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in sales
Jul 30, 2025 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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