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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
230 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 230 reviews

May 02, 2024

Very good service and completed in a reasonable amount of time. Office workers are also very pleasant. More

by brsone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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May 02, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
May 02, 2024

Nice people but the service department but a ding in my driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on More

by martygentry86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
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Helpful
April 30, 2024

I may be a woman, but I’m not stupid. I know that something seeping through the carpet is not going to penetrate a weather tech floor mat. Seems like no one at this facility wants to take More

by tammcathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry
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Helpful
April 30, 2024

Advisor recommended additional services. I accepted 1 add on. He came back to waiting room about an hour later, and he said they were too backed up and asked to reschedule additional servi More

by MAUPINCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with these people
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Helpful
April 28, 2024

Employees sitting around in the garage no one asks if u need help you just sit there until someone decides to assist you. More

by JOHCORWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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May 02, 2024 -

Joseph Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
April 27, 2024

Ms Marcus did a great job working with me to get me into my Envision vehicle. She was polite and professional throughout the process. More

by robert m coleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisha Marcus
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Apr 29, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Robert, and we look forward to working with you again.

Helpful
April 25, 2024

Very friendly and honest service and was very quick very happy with my experience with Joseph , Buick and GMC More

by BRANDON.D.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Apr 26, 2024 -

Joseph Buick GMC responded

Thank you, Brandon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC!

Helpful
April 24, 2024

Tommie is great to work with. He takes your matters into consideration and he makes it happen. More

by swalter10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Apr 26, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
April 23, 2024

Danny the salesman was very helpful and explained everything , great to work with and got the job done!! More

by ogirl1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny , Patrick. In financial office was great !
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Apr 24, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Danny here at Joseph Buick GMC.

Helpful
April 21, 2024

He gave us an excellent customer service, so nice with us and so helpful with the cars, thanks More

by christian.cosme17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Apr 21, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
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