Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
457 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

Directions

By Type

Showing 457 reviews

March 04, 2024

Service department has very friendly and helpful staff. Everyone I came in contact with was very polite and professional. More

by karguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
Report | Print
Mar 04, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2024

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful. More

by theilmjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When u say they are all awesome they are. I talked to almost everyone! I go to this dealer just bc of the longstanding staff
Report | Print
Mar 03, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 01, 2024

Haven't been contacted for my rust application I purchased. Other then that it went smooth. More

by brian.kamphaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Mar 01, 2024 -

Joseph Buick GMC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 01, 2024

Great dealership with an exceptional service department! Wouldn't go anywhere else for service. Will be back for our next vehicle purchase from Joseph. More

by karguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
Report | Print
Mar 01, 2024 -

Joseph Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 01, 2024

Was a great experience. The staff were great and friendly. Had me in and out in no time. More

by razor3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Mar 01, 2024 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2024

The entire staff is friendly, helpful and appear organized. The service bays and public areas are always clean. More

by chrussell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 28, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

February 28, 2024

Nice and clean service department and they make you feel at home. Great people to work with. More

by Jswisher1971
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2024

Everything went really smooth. Our sales guy Nick, was super easy to work with. He was upfront and honest. I would recommend them to anyone looking for a vehicle. More

by FROGMAN.KY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 28, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Nick can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 27, 2024

They are very prompt on service and the employees are great. The place is clean. More

by BKJEWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Feb 27, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. Phil and our team appreciate your business and hope to see you again soon!

February 24, 2024

The oil change took less time than expected. I enjoyed the coffee during my wait and appreciated the birthday coupon. More

by BGMYERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in the service dept.
Report | Print
Feb 25, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

1
...
28
29
30
...
46