
Joseph Buick GMC
Cincinnati, OH
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It is a pleasure doing business with Joseph GMC's service dept. Terry came to the rescue again helping us get our vehicle in for service right away and took care of us once again! Also a special thanks to dept. Terry came to the rescue again helping us get our vehicle in for service right away and took care of us once again! Also a special thanks to the ladies that helped us get a rental car so we could get to my husbands doctor appt. Thank-you all for being so caring and helpful. The Thompson's More
Excellent customer service by Terry at the desk. He would check with me in the waiting room periodically to let me know what was being done and how long it would take. Other personnel there offered He would check with me in the waiting room periodically to let me know what was being done and how long it would take. Other personnel there offered me refreshments while waiting Everyone was very pleasant. Thank you. More
everyone was very helpful and outgoing. they closed at 8 but stayed til after 9:30 to make sure i got to leave with my truck that day they closed at 8 but stayed til after 9:30 to make sure i got to leave with my truck that day More
Every time I have a coupon or try to use my GMC points it is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed s is a major ordeal. Didn’t get to use my points due to scheduling the service online, however it does ask if you want to use the points. Very flawed system. More
I have had great customer service at Joseph Buick Service department. I brought my 2022 Envision in yesterday for an oil change. I was told it would be about an hour, and it was done in about 40 minutes or l department. I brought my 2022 Envision in yesterday for an oil change. I was told it would be about an hour, and it was done in about 40 minutes or less. I have also bought or leased 4 cars from them. I highly recommend Joseph Buick! More
Friendly but never answered my questions without asking me another question, avoid telling the truth, my opinion. Old style dealership tactics. me another question, avoid telling the truth, my opinion. Old style dealership tactics. More
Employees very professional and courteous. Waiting room very comfortable and complementary coffee and soft drinks. Waiting room very comfortable and complementary coffee and soft drinks. More