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Joseph Volkswagen of Cincinnati
Cincinnati, OH
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 612 reviews
August 04, 2025
Great to deal with and always has been! Thank you martin we appreciate you and your help Thank you martin we appreciate you and your help More
by eburnhimer
Verified Customer
August 02, 2025
Everyone is extremely knowledgeable, very customer oriented and helpful. Great dealership. Easy to work with oriented and helpful. Great dealership. Easy to work with More
by balex1
July 31, 2025
Had a great experience at Joseph VW of Cincinnati. The team was helpful, straightforward, and made the process smooth from start to finish. No pressure, just solid service. Highly recommend if you’re The team was helpful, straightforward, and made the process smooth from start to finish. No pressure, just solid service. Highly recommend if you’re looking for a dealership that actually respects your time. More
by JIMF
Employees Worked With
Other Employees :
Kyle
July 30, 2025
2.5 hours for an oil change. Friendly service, but it took way too long. Didn’t even move my car in for service for about an hour. took way too long. Didn’t even move my car in for service for about an hour. More
by MATTSTETTER
Employees Worked With
July 27, 2025
Charged for the first year free maintenance/service claiming we were for days late even though the vehicle has 7,000 miles. Wouldn’t produce/print any documents to prove this. Our owner manual states claiming we were for days late even though the vehicle has 7,000 miles. Wouldn’t produce/print any documents to prove this. Our owner manual states one year or 10,000 miles not whichever comes first. More
by CWUEBBEN
Employees Worked With
Chris Barnett
July 25, 2025
We just bought our third VW Jetta and could not have asked for a better experience! Ryan worked with us to get us a great deal and reviewed all the new bells & whistles before we drove it off the lot. asked for a better experience! Ryan worked with us to get us a great deal and reviewed all the new bells & whistles before we drove it off the lot. More
by AM
Employees Worked With
July 24, 2025
It wasn't the worse service situation I've been in. The dealership is small as is the waiting room with no coffee/tea. I got the car back and the outside was dripping wet. I think they 'washed' the veh The dealership is small as is the waiting room with no coffee/tea. I got the car back and the outside was dripping wet. I think they 'washed' the vehicle but didn't dry it. I went to the car wash after this. The important part is the work seemingly was done sufficiently. More
by TIMOTHYOLIVER1
Employees Worked With
July 21, 2025
My purchase experience with Joseph was excellent. Easy to deal with buying and trading in. I’ve had good experiences when I come in for service as well! Easy to deal with buying and trading in. I’ve had good experiences when I come in for service as well! More
by rp16
July 16, 2025
Phillip was great to work with throughout the buying process. He was very upfront on pricing and was not a pushy salesperson, which I really appreciated. Logan in financing was also great to work with a process. He was very upfront on pricing and was not a pushy salesperson, which I really appreciated. Logan in financing was also great to work with and was able to shop around with multiple lenders to find me the lowest interest rate on my vehicle loan. More
by dritchey1
