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Journey Nissan

Lindenhurst, IL

4.6
1,012 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 1,012 reviews

February 01, 2026

I had the best car buying experience out of 17 past car purchases. The team was professional, understood what I was looking for and we quickly came to an agreement I completed the purchase in less than 1 More

by TODD.FREDRICKSON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2026

Tim was answered all my questions Done My air filter needed to be changed and Tim took a picture of it. I questioned why this wasn't brought to my attention last month when I bought my car in. It was re More

by MARGARET.CINNAMON
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Artwohl
Jan 23, 2026 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 18, 2026

Great service great people. Jose took care of me from the beginning all the way til the end and recommend new parts for my vehicle More

by none25
Recommend Dealer
Yes
Employees Worked With
Jose Cordova
Jan 18, 2026 -

Journey Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 18, 2026

terrible service I never go back to do service to my car good luck to people who trust this guys they are very dishonest people More

by fries-pearly-0h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Artwohl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Journey Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 15, 2026

Alex is awesome! Very knowledgeable, helpful and easy to work with. I have been buying/leasing cars from him for 13 years and he always takes good care of me and make More

by GBISCHOFFER
Recommend Dealer
Yes
Employees Worked With
Alex Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Aguilar
Jan 15, 2026 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 13, 2026

Good overall. Waiting in person does take a very long time. Would be great if service people provided an expected wait time up front. More

by MICHAELMALLY
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Artwohl
Jan 14, 2026 -

Journey Nissan responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Michael, and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 12, 2026

Excellent great service I'm pleased with the service Great job excellent work and keep up the good job More

by MAGANAMARTHA24
Recommend Dealer
Yes
Employees Worked With
Jose Delgado Cordova
Jan 12, 2026 -

Journey Nissan responded

Thank you for choosing Journey Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 09, 2026

As always great customer service and attention and not long wait time to get assistance. More

by Jmartinez008
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 09, 2026 -

Journey Nissan responded

Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 09, 2026

I didn't deal with Jose, I dealt with Ryan. And he was great I love the fact that Ryan went out of his way to bring the car I wanted to buy to me to test drive and I bought the car More

by M.CARDONA14
Recommend Dealer
Yes
Employees Worked With
Jose Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alicea
Jan 09, 2026 -

Journey Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 08, 2026

As always, Jose and the service team did a great job and I really appreciate their assistance More

by Rogue1
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 08, 2026 -

Journey Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Journey Nissan to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

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