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Joyce Honda

Denville, NJ

4.7
4,790 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,790 reviews

October 23, 2025

Everyone at Joyce Honda is very nice. My car is a 2017 Civic and I take it to Joyce Honda for all service. More

by SYEAW85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 23, 2025

Lloyds customer service was excellent, explaining what was done, and what should be done. Not high pressure but showing an interest in the customer. Definitely five stars and has earned my trust. More

by APEPPE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 22, 2025

The sales person was Amazing. Jordan was kind and made me feel comfortable about the purchase. I feel I was ripped off with the trade in and also the interest rate. I feel fin More

by MARIAOSPINA
Trade-in Experience
Recommend Dealer
No
Employees Worked With
JORDAN
October 22, 2025

Joyce Honda has earned my trust over the years. I especially appreciate how they keep me informed. Kelly Fields, in particular, is wonderful. More

by njw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 20, 2025

I have always been please with the sales and service from Joyce Honda. Ths service department is always attentive and provides great information. More

by RAFFERTYRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 20, 2025

Told need an alignment and transmission service on a car leas than a year old. Tires worn evenly with no indication of tire wear. . Numbers written on report weren’t accurate. I had 1 tire replaced by you 6 More

by RICHK703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember her name
Oct 20, 2025 -

Joyce Honda responded

We’re sorry to hear about your recent service experience and appreciate you bringing this to our attention. We’d like the opportunity to review your vehicle’s inspection results and clarify the recommendations made during your visit. Please reach out directly to Erik Matos, Service Manager, at 973-361-1396, by text at 973-607-0237, or by email at erik_matos@joycehonda.com so, he can personally assist and ensure everything is addressed properly. Thank you for giving us the chance to make this right. Sincerely, The Service Team at Joyce Honda

October 20, 2025

I am pleased with my customer service at Joyce Honda and the responsiveness of Eric and Kelly to address my needs More

by Kara974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 20, 2025

Kayla is very easy to work with! Looking forward to a continuing partnership with Joyce. More

by PCRAFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla
October 19, 2025

Pleasant experience dealing with Joyce Honda. Salesman Michael Harris did an amazing job!! Highly recommend More

by SHARONTUNIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Harris
October 19, 2025

This is my third Honda from Joyce Honda and I've always been happy with the service More

by CATHY56PISCES
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen O
Oct 20, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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