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Joyce Koons Honda

Manassas, VA

4.8
3,035 Reviews
Call Dealership (855) 221-4336
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10640 Automotive Dr

Manassas, VA

20109

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3,035 Reviews of Joyce Koons Honda

March 08, 2026

Made a service department visit and completely satisfied. Everyone was courteous and professional. I will continue to service my vehicle here. More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
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Mar 08, 2026 -

Joyce Koons Honda responded

Appreciate your feedback on your visit! I'm happy to hear that you were completely satisfied with your service experience at Joyce Koons Honda. Our team takes pride in providing courteous and professional service, and I appreciate your continued trust in us for your vehicle maintenance. We look forward to seeing you again soon! Sincerely, Tony Nguyen, Service Manager

March 03, 2026

Very kind and professional. He explained everything to me in layman termsand nice looking. I don't know why it has to be 15 words long. this is what turns people off!!!!!! More

by s4346r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Report | Print
Mar 04, 2026 -

Joyce Koons Honda responded

Thank you for your review! I am happy to hear you had a positive experience with the team at Joyce Koons Honda. We always strive to provide clear explanations and professional service. We hope to see you again soon! Sincerely, Shawn McGregor, General Manager

Mar 04, 2026 -

Joyce Koons Honda responded

Thank you for your review! I am happy to hear you had a positive experience with the team at Joyce Koons Honda. We always strive to provide clear explanations and professional service. We hope to see you again soon! Sincerely, Tony Nguyen, Service Manager

December 24, 2025

Performed above and beyond expectations when our service advisor found part to complete repairs. To Hrv. More

by S3kellysusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy LeCren
Report | Print
Dec 24, 2025 -

Joyce Koons Honda responded

Thank you for your review! I am happy to hear that our service advisor went above and beyond to find the part needed for your Honda HR-V repairs. At Joyce Koons Honda, we strive to provide exceptional service and your feedback truly means a lot to us. Looking forward to assisting you again in the future! Sincerely, Tony Nguyen, Service Manager

December 20, 2025

Staff are extremely attentive. Always a pleasure taking my car to get patched up here :) More

by BAlkire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy LeCren
Report | Print
Dec 20, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review! We’re pleased to hear that you find our staff at Joyce Koons Honda to be attentive and that you enjoy bringing your car to us. We look forward to seeing you again for your next service! Sincerely, Shawn McGregor, General Manager

November 09, 2025

It is the best place to buy vehicles and have peace of mind. No hassle. Friendly people. Excellent customer service. All 5 stars. More

by Hari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dipak Regmi, Girma Mersha, Fernando Lacayo
Report | Print
Nov 10, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review, Hari! I'm thrilled to hear that you had a positive experience at Joyce Koons Honda. Our team strives to provide excellent customer service and a hassle-free environment, and it's great to know that we achieved that for you. We look forward to assisting you again in the future! Sincerely, Shawn McGregor, General Manager

November 04, 2025

My Honda CRV needed its warranty check up work done. They provided somebody to come pick up my car and drop it back off to me when it was done. More

by sueshank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Agrella
Report | Print
Nov 04, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review, Sue! I'm thrilled to hear that your Honda CR-V's warranty check-up went smoothly and that our team was able to assist you with pick-up and drop-off service. At Joyce Koons Honda, we strive to provide a convenient and enjoyable experience for our customers. We hope to see you again for your future automotive needs! Sincerely, Tony Nguyen, Service Manager

October 10, 2025

Me Jake Gravett has a excellent service with my car and explains all my dudes also give a good directions and advice and really appreciate the way he attendance, thanks so much More

by manuelsanchez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gravett
Report | Print
Oct 10, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review, Manuel! I'm thrilled to hear that you had an excellent experience at Joyce Koons Honda. It's great to know that Jake and our team provided you with clear directions and valuable advice. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Tony Nguyen, Service Manager

October 05, 2025

Very good staff, staff was very helpful, great time, nice car, everything was ready in short time, thanks More

by said takla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dipak Regmi, Naeem Chishti
Report | Print
Oct 05, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review, Said! I'm glad to hear that you had a great experience with our staff at Joyce Koons Honda and that you found everything to your satisfaction. We hope to see you again soon! Enjoy your new car! Sincerely, Shawn McGregor, General Manager

September 27, 2025

Nick Agrella was absolutely exceptional. My dad is elderly and struggles w technology. He patiently walked him through the link and then arranged for perfect service including car pick up an More

by Niti A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Agrella
Report | Print
Sep 27, 2025 -

Joyce Koons Honda responded

Thank you for your wonderful review, Niti! I'm thrilled to hear about your positive experience with Nick at Joyce Koons Honda. Providing exceptional service, especially for those who may need extra assistance, is something we take great pride in. I'm glad everything went smoothly and that your dad felt comfortable throughout the process. I appreciate your feedback, and we hope to see you both again soon! Sincerely, Shawn McGregor, General Manager

September 01, 2025

I had Hailie MacFarland as my Sales Consultant. She was very accommodating, very professional at her very young age,extremely understanding, and actually fun and honest to me,her client.Thoroug More

by francia.obias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailie MacFarland
Report | Print
Sep 01, 2025 -

Joyce Koons Honda responded

Thank you so much for your wonderful review, Francia! I'm delighted to hear about your positive experience with Hailie at Joyce Koons Honda. Her professionalism and ability to connect with clients are truly commendable. We're glad she made your car buying process enjoyable and comfortable. We appreciate your feedback and hope to see you again soon! Sincerely, Shawn McGregor, General Manager

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