Jubilee Chrysler Dodge Jeep Ram - Service Center

Auto has been in for service since mid-September. Communication is poor. When able to speak with someone...story of repairs changes each time. There is no feeling of security that my vehicle is going Communication is poor. When able to speak with someone...story of repairs changes each time. There is no feeling of security that my vehicle is going to be repaired correctly. It's been one reason after another. Have driven by several times to see vehicle just sitting in lot. It appears that other vehicles are being taken care of while my vehicle waits. Spent several thousand dollars on rentals. Dealership has done nothing to help with that. Sorry to say there has been no customer service even from service manager. I wonder if the manager of dealership is even aware vehicle has been in repair status for this long. There has been no call of acknowledgement. Presently car still on lot with no communication in four days. Manager or advisor always off when trying to get answers. I understand there has been outside issues...strike and such, but 3 months. So unprofessional. I put one star only because I thought previous service was ok. More

The dealership has always greeted me with a smile and kind words. Always feel like I am walking into a friends home. Mike C. Has always taken care of my needs as if they were his own. All the staff there kind words. Always feel like I am walking into a friends home. Mike C. Has always taken care of my needs as if they were his own. All the staff there are always positive and treat everyone with a great deal of respect. Other places make you feel as if you’re wasting their time but not this place. I very much appreciate them. More

Troy was very friendly and helpful along the way. He called with updates and called to follow up once work was completed. He called with updates and called to follow up once work was completed. More

Mike Robinson always goes up and beyond to take care of me and my vehicles when I come to the store. me and my vehicles when I come to the store. More

They were able to get me in and out and also showed me other car and SUVs if wanted something for my wife other car and SUVs if wanted something for my wife More

My service was top notch. Austin is always professional, courteous, makes sure the work is done promptly and correctly the first time, and tries to save me money when possible Austin is always professional, courteous, makes sure the work is done promptly and correctly the first time, and tries to save me money when possible. 5 star ⭐️ More

They take great care of their customers and communicate clearly each step of the way. clearly each step of the way. More

The dealership was very easy to work I was able to set an appointment online. When i dropped my vehicle off the dealership responded within a couple hours with an assessment of the issues, and cost and timi appointment online. When i dropped my vehicle off the dealership responded within a couple hours with an assessment of the issues, and cost and timing of repairs. More

The service department was great. The service guy was also professional and proficient. I would recommend him highly. The service guy was also professional and proficient. I would recommend him highly. More

Came in for service troy yost was my guy he took care of me ! Lol change The oil 4 new tires and a wheel hub that needed replacing troy explained all p problems even contact my husband and explained every me ! Lol change The oil 4 new tires and a wheel hub that needed replacing troy explained all p problems even contact my husband and explained every thing in a very professional manner what a joy dealing with professional people really enjoyed my experience More