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Julio Jones Kia - Service Center
Tuscaloosa, AL
31 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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31 Reviews of Julio Jones Kia - Service Center
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July 03, 2025
the spoke with kindness introduce themselves, and ask what i needed i didn’t have to want long in line for help,he took my key and someone came drove my car to change my oil what i needed i didn’t have to want long in line for help,he took my key and someone came drove my car to change my oil More
by b.mwilliams1958
Verified Customer
July 03, 2025
Went in for tires, balance, alignment, brakes. I believe the balance is off. I returned to dealership and Courtney promptly got next available tech to recheck my car, and not seeing any immediate I believe the balance is off. I returned to dealership and Courtney promptly got next available tech to recheck my car, and not seeing any immediate issue. I still believe balance is off on front passenger or both front More
by JasonM_Bonilla
Employees Worked With
June 30, 2025
Great place clean very respectful workers fast past and no long time wait… thanks Jas no long time wait… thanks Jas More
by jasminecarpenter1990
Employees Worked With
Other Employees :
Dave Ayers, Brian Drawhorn
June 30, 2025
The service was excellent and the employees were very helpful and communicated very nicely appreciate helpful and communicated very nicely appreciate More
by MITCHELL22LATASHIA
June 25, 2025
Service center was courteous and helpful with warranty repair. The communication throughout the process could be better. I always had to reach out for updates, except when it was received and ready for repair. The communication throughout the process could be better. I always had to reach out for updates, except when it was received and ready for pickup. More
by Robert B.
Employees Worked With
June 18, 2025
All staff was courteous and professional Corey and Bridget were awesome the whole visit was great Bridget were awesome the whole visit was great More
by terrycrowell63
August 02, 2023
My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your v Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!! More
by mtawanya
Employees Worked With
Ayanna H.
February 04, 2023
I was stranded my car’s motor went out. They assured me it was nothing I done it was a motor that was a recall and everything would be covered under a warranty. They said wasn’t sure wh They assured me it was nothing I done it was a motor that was a recall and everything would be covered under a warranty. They said wasn’t sure when it would be done depends on when the ordered motor came in 2-3 weeks including installing it. A little over week received a call my car was ready. These are the nicest and caring people I have ever known I will definitely come back. More
by carltonvirginia
Employees Worked With
All the ones in service department , Chris Smith
October 10, 2022
I have been with kia for 6 yrs everyone have been wonderful and done what they promise Will continue to deal with them very good service have remained to family and family wonderful and done what they promise Will continue to deal with them very good service have remained to family and family More
by Marysp
Employees Worked With
Rick
