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Julio Jones Kia - Service Center

Tuscaloosa, AL

4.7
26 Reviews

26 Reviews of Julio Jones Kia - Service Center

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June 18, 2025

All staff was courteous and professional Corey and Bridget were awesome the whole visit was great More

by terrycrowell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortney Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Julio Jones Kia responded

We strive to provide great service every time, and hearing that your whole visit was great truly makes our day. If there's anything else you'd like to share or any way we can make your next visit even better, please don't hesitate to reach out. Thanks again for taking the time to let us know—you made our team's day!

August 02, 2023

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your v More

by mtawanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayanna H.
July 21, 2023

I took my car in to have the KIA safety recalls done when I got my car back the air conditioner didn’t work. Don’t ever go to this place. More

by RJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ayanna
February 04, 2023

I was stranded my car’s motor went out. They assured me it was nothing I done it was a motor that was a recall and everything would be covered under a warranty. They said wasn’t sure wh More

by carltonvirginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the ones in service department , Chris Smith
October 10, 2022

I have been with kia for 6 yrs everyone have been wonderful and done what they promise Will continue to deal with them very good service have remained to family and family More

by Marysp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
October 01, 2022

Fast,accurate,friendly staff and excellent service. I would recommend dealership to friends and family. More

by Vdumas661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey
September 03, 2022

Thorough and communicative. They did a great job troubleshooting a weird diagnostic code, plus a free car wash! More

by a bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney
Sep 13, 2022 -

Julio Jones Kia responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

August 17, 2022

The person that helped me was very kind and courteous. He also explained everything to me about my visit More

by Krissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 13, 2022 -

Julio Jones Kia responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 17, 2022

I love there customer's service. Short to little wait when checking in. Love the snacks More

by Rivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Sep 13, 2022 -

Julio Jones Kia responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

June 18, 2022

Everyone is nice until you have a complaint then you get ghosted. I brought up to the service writer back in March of this year my car only has 20000 miles on it and the tire's are wore out he advised me y More

by johnfbarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayquan wilson, Chris Smith