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Kaiser Buick-GMC Truck - Service Center

Deland, FL

3.1
27 Reviews

27 Reviews of Kaiser Buick-GMC Truck - Service Center

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April 30, 2025

Responsive employees, kept me informed of issues. Efficient in resolution. Michael listened to my concerns. Found the most cost effective solutions. Professional manner and kind. Matt kept me inform More

by millerj9414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Matt
March 09, 2025

Serice department has gone down hill, they are not willing to work with you on your needs. More

by Sale870@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynne Coffey, Ron Rau, Jeff Caruso
September 11, 2024

First of all, I am sorry this is late. Secondly, I am a “mature“ female, who unfortunately has had to assume many responsibilities – one of them taking care of the car! Having the oil chan More

by Jamzer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Coffey, Ron Rau, Jeff Caruso
May 18, 2024

I bought a brand new heavy duty pickup from Kaiser. Spent 65k. After a few months, A/C blew hot air. Called Service. Said it would be a week for an appointment. Brought the truck in at 8 AM right on sc More

by Thomas McMahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt, Lynne Coffey, Ron Rau, Jeff Caruso
February 19, 2024

Good, friendly service department and good sales staff. People are easy to deal with. Thanks More

by Kennethrogers277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McMillan
January 07, 2022

Jan 7th 2022 first service appt on my 2021 sierra 1500 denali. As expected top notch service staff. Mike the service rep is a very knowledgeable and professional. Every time we converse I learn someth More

by ortizsix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike service rep.
February 18, 2019

Service was great. Salesman turned out to be a jerk. Traded in my wife’s car back in May of 2018. The Yukon we bought had just come in from previous owner. The salesman Peter Labrada told us to take the More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Coffey, Pete Labrada, Jeff Caruso
January 27, 2019

Very pleasant dealing with everyone at this dealership. I was given a very fair price on the new vehicle, and a very fair price for my trade in vehicle. Roy Day was great to deal with, very helpful, and no More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Day, Jeff Caruso
October 18, 2017

This is our 5th vehicle from this Kaiser. Very happy! Whenever we come to Kaiser - for service or to think about purchasing - we are greeted by name and treated as special customers. We wouldn't shop any More

by Patricia D Geese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hampshire, Lynne Coffey, Mark Hansen, Doug Macmillan, Roy Day, Jimmy Orlando
July 12, 2017

Shop Wiser...Buy at Kaiser's! Jeremy Scott went to bat for me on the purchase of my new Denali Truck, then Service Director, Larry Smith was very amiable, went out of his way for m More

by GMMan
Recommend Dealer
Yes
Employees Worked With
Jeremy Scott
Jul 12, 2017 -

Kaiser Buick-GMC Truck responded

Thank you for the kind words and we greatly appreciate the opportunity to assist you with your purchase and service.

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