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Karen Radley Acura

Woodbridge, VA

4.9
592 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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592 Reviews of Karen Radley Acura

July 06, 2024

I appreciate the customer discounts for service, especially as a repeat customer. I also appreciate the sales people as well as technicians taking the time to answer questions about the car. More

by jenn_h1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian (for service), Pedro (for sales)
July 05, 2024

Excellent service and great purchase for new tires. Always a pleasant experience at Karen Radley Acura! More

by John C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Murrell
June 29, 2024

All the customer service people are very polite and professional. The services they provide are excellent in every aspect. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t knnow
June 29, 2024

Great service! Very accommodated. Ian in service department was very helpful. They always make sure my car was take care of More

by mica.lutuaco.ict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian and Derek
June 26, 2024

My current vehicle is a 2020MDX which I purchased from this dealership. I have purchased several vehicles here and the service department has always been exceptional. My current advisor, Charles, is per More

by hawitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Murrell
June 17, 2024

Even tho I didn’t have an appointment, my service was handled efficiently and in a very welcoming and friendly manner. Kudos! More

by john evidente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Rebecca
June 10, 2024

As usual, the quality of service provided by the Karen Radley Acura staff was exceptional! More

by lgc_pgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Olson
June 07, 2024

It was an excellent experience and Ian was very knowledgeable and professional. I will definitely come back! More

by barrieaskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
June 05, 2024

Carlos and the sales manager were very nice and explained the sales clearly to us. I will go back for my next car 👍 More

by kabash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
June 05, 2024

Overall it was an easy but a long process. I asked for current special financing for 48 months at 1.99% but the finance guy drafted up 60 month financing at 6.49%. He did not know about the s More

by syi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Valdez and Minks Kamara
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