Karl Flammer Ford

Service Visit My first service visit was very enjoyable. Everything went smoothly. All staff was professional and attentive. I was out within one hour. Continen My first service visit was very enjoyable. Everything went smoothly. All staff was professional and attentive. I was out within one hour. Continental breakfast included. Great job. More

Best car purchasing and service experience in Tampa Bay Words cannot appropriately describe the experience of either purchasing an automobile from Rick Tipton or the quality of the service delivered through Words cannot appropriately describe the experience of either purchasing an automobile from Rick Tipton or the quality of the service delivered through the service department- Rob Bender and Bob Wallace. Great, fantastic, unbelievable do not do this organization justice. They go above and beyond to communicate and ensure satisfaction. Best dealership in Tampa Bay. More

Great overall experience. Ted and the sales staff at Flammer in Tarpon did a great job with my deal on a new F350 Crew Cab. The price was the best that I found in a statewide Ted and the sales staff at Flammer in Tarpon did a great job with my deal on a new F350 Crew Cab. The price was the best that I found in a statewide search, and they gave me the most credit for my trade in. The buying process was quick and painless :) I would highly recommend contacting Mr. Chronis if you are in the market for a new Ford. In addition, Jeff (the sales manager) and the finance team worked very hard to expedite the sale, and I am quite satisfied with the way they treated me. Kudos to the sales team. They should be commended by the executive staff! More

Superb Service As Always! Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes everyone feel special. It keeps me coming back. I have to say though, today service was even more so extraordinary, along with getting an oil change, replacing air in the tires with Nitro and installing a front license plate done by Julio Rodriguez, who did an exceptional job, Thank YOU Julio, I also had my vehicle detailed by Pat. The quality of the detail was totally Awesome, looked like a new car both inside and out. But what was even more Awesome is when I got in my car to leave, I noticed 2 5$ in the cup holder. A feeling of great gratitude came over me, like WOW, how amazing, this doesn't happen too many times. It was very heartwarming!! I looked for Rob, but he wasn't in his office, so I headed back home and called him. I asked who was the person who found the money and he told me "Pat was and he called me to tell me he found it and I asked him to just place it in the cup holder". I expressed my extreme surprise and deep appreciation and ask for him to please pass it forward to Pat. Thank YOU Pat for your true honesty, integrity, professionalism and superb workmanship!! Many Thanks to Everyone! Teresa Touchton More

Customer Service was excellent. Car was delivered in a speedy fashion. Financing was quick and easy. Given a great price for a great vehicle. All staff was professional. speedy fashion. Financing was quick and easy. Given a great price for a great vehicle. All staff was professional. More

My wife booked the 2012 focus in for a parking break repair for 8 am on a Saturday, what a waste of time, parked the car in the line and stood in a queue for 20 mins while any one in front that didn't h repair for 8 am on a Saturday, what a waste of time, parked the car in the line and stood in a queue for 20 mins while any one in front that didn't have an appointment was served before me, mentioned this to the service rep and got a whole lot of attitude , poor service as well, left without getting repair done while the service rep still shouting at us, disgraceful service dept , shame on you karl flammer ford , this will be the last new car I will buy from you.. More

My first experience with this dealership was in October of 2013. It was extraordinarily great; I told my friends at work that it was wonderful. My experience in February of 2014 was the exact opposite. of 2013. It was extraordinarily great; I told my friends at work that it was wonderful. My experience in February of 2014 was the exact opposite. The interior hood release was broken, so I took it in for repair. I arrived at my appointment time (7:30 am) and was ignored for 10 minutes. "Service" individuals walked all around me, yet no one asked if I had been helped. One individual stated "they are coming in droves today". Nothing like hearing that to make a customer feel like she is an annoynance rather than a valued customer. When I finally found someone to help me, my "service advisor" was rude, even suggesting that I had abused my car resulting in the broken part. Despite being a previous customer, my name was spelled wrong, making it difficult to find my reservation for service. After 2 1/2 days, the appropriate part finally was acquired and my car was released to me. The windshield wiper fluid had not been replaced as I had requested. The car was dirty. At least I wasn't charged, for the repair was covered by warranty. Will I return? Maybe, but only for the convenient location of the dealership. At least this time, I know to expect poor service and won't be disappointed. More

I contacted Karl Flammer Ford through their internet sales and had a great experience. I was also dealing with two other dealerships trying to get the best deal for a 2014 Mustang Premium. Tom, my sales sales and had a great experience. I was also dealing with two other dealerships trying to get the best deal for a 2014 Mustang Premium. Tom, my sales representative, responded quickly and with answers to my emails. He would, on average, respond to my emails within two hours of sending them, which was beyond helpful! We were able to come to an amazing deal! Upon arriving at the dealership (which was a 3 hour drive away), I was able to test drive the vehicle. I immediately fell in love and finished all the paperwork. Richard, their financial manager, was amazing. He answered all my questions, spent the time to go over all my options, and was able to get me a fantastic deal. Paperwork was quick and painless! I would recommend Karl Flammer Ford to all my friends and family. Their customer service representatives called a week later to make sure I was still happy with my purchase and asked if there was anything they could help with! I LOVE my new Mustang!! More

I found the sales member and financial members to be Respectful, informative and no game playing. I was able to get down to business wo too much back and forth negotiation Respectful, informative and no game playing. I was able to get down to business wo too much back and forth negotiation More