Karl Knauz BMW

The transaction was very smooth and quick. The car was ready and all questions were answered. This is the 3rd car we've purchased from Knauz and we've always had excellent service. Bob Geis The car was ready and all questions were answered. This is the 3rd car we've purchased from Knauz and we've always had excellent service. Bob Geisheker, our salesman did a great job! More

Our addiction is automobiles. We've owned many vehicles over the years and are repeat customers with several dealers in the N.E. Illinois / S.E. Wisconsin area. Our latest trans We've owned many vehicles over the years and are repeat customers with several dealers in the N.E. Illinois / S.E. Wisconsin area. Our latest transaction was the trade of a 2023 Mini Cooper Countryman JCW (John Cooper Works) for a 2021 BMW X3 M40i. Both are incredible vehicles, but a lifestyle change dictated we get a slightly larger vehicle with a factory hitch. The Countryman JCW is a beast--AWD, great handling, 301 hp, and 28 mpg city, 33 mpg highway. But most people think it's a "toy car" and underestimate it, negatively impacting trade values. Bob Geisheker was the salesperson we contacted. He was very open, above board, and did not pressure us throughout the entire process. When we expressed our deep disappointment with the price offered for our Mini Cooper trade, Bob took this seriously. He had our backs and shared our comments with the Finance Manager, the person who determines the trade-in pricing. Bob had us meet the person face-to-face. When we met, we insisted he do an on-site inspection of the car, and then come back to us with a price. The dealership came back with a better trade-in price for the Mini and we were able to complete the transaction. Bob Geisheker was terrific to work with for this transaction. When we purchase another vehicle from Knauz, we'll ask for Bob Geisheker. More

Have worked with Bob Geisheker at Knauz BMW for over a decade and he has always been accommodating and responsive. I would not hesitate to recommend Bob to anyone shopping for a car. When i think about decade and he has always been accommodating and responsive. I would not hesitate to recommend Bob to anyone shopping for a car. When i think about a new car, i am always hoping that Bobbhas not retired. More

This is my 3rd BMW purchased from Knauz BMW and 2nd from Bob. The experience is amazing - no hustle, no arguing, no pressure, willingness to work on every aspect of the deal. The whole transaction was ver Bob. The experience is amazing - no hustle, no arguing, no pressure, willingness to work on every aspect of the deal. The whole transaction was very easy and I will definitely buy the next one from Bob! More

It was a pleasure working with Bob Geisheker at Knauz BMW. We found him to be extremely knowledgeable about the BMW offerings. He gave sound advice and worked on our behalf for trade-in value and final n BMW. We found him to be extremely knowledgeable about the BMW offerings. He gave sound advice and worked on our behalf for trade-in value and final numbers. We particularly liked that he suggested that we "build the car we wanted" and place an order for the car. He made it easy and we had a great result. We will refer Bob to our friends and family. More

In 50 plus years of purchasing over 50 vehicles I've never had a better experience than my recent BMW purchase with Bob Geisheker & Doug Kamp at Knauz. Supremely professional, efficient, responsive and never had a better experience than my recent BMW purchase with Bob Geisheker & Doug Kamp at Knauz. Supremely professional, efficient, responsive and very likable people. They've earned my highest recommendation and full trust. More

I recently bought my 4th BMW from Knauz and have always used Bob Geisheker as my salesman. I have found Bob to be very helpful and knowledgeable about the BMW product line and Bob has always gotten me the used Bob Geisheker as my salesman. I have found Bob to be very helpful and knowledgeable about the BMW product line and Bob has always gotten me the best pricing in the market. Love his low key approach to the selling process. I highly recommend using Bob and Knauz for your next BMW purchase. More

Buyer beware he or his appraiser offered only 40k on my trade that KElly Blue Book valued between 54K to 61K. Another BMW dealer valued it at 57K. Needless to say I decided to work with a reputable dealer trade that KElly Blue Book valued between 54K to 61K. Another BMW dealer valued it at 57K. Needless to say I decided to work with a reputable dealer other than Knauz that didn't try to rip me off. Following explanation added to further explain the review: sskambal9 responded publicly on 1/02/24 12:50 PM Hi, This review is in reference for the insane appraisal of my trade which is in mint condition. Bob and I came close on the price for the car I wanted to buy. All that was left was to get a fair appraisal on my car hat KBB had a trade in range of 54K to 61K. What Bob came back with from whoever did the appraisal was 40K, which was ridiculous. Only a con man or complete moron appraiser would make a completely inaccurate appraisal like that. Now, as for Bob, I realize he did not develop he appraisal. However, in every BMW dealership I've dealt with the Salesperson, Appraiser, New Car Sales Manager and Used Car Sales Manager and maybe even the GM would work together to develop a compromise that works for me and all of them, so a fair deal can be developed. It is obvious that, in the case of my situation, this kind of teamwork did not occur at Knaus. So I gave the review to Bob since I can't review the entire list of folks who dropped the ball. When in reality the review is for the entire dealership Not just Bob. More

I can't express enough how positive my experience was with Knauz, and specifically my sales consultant, Spencer. I purchased an X3 on Thanksgiving Eve. From the stress-free pre-sale experience to the pos with Knauz, and specifically my sales consultant, Spencer. I purchased an X3 on Thanksgiving Eve. From the stress-free pre-sale experience to the post-sale support, it was all top-notch. The negotiation experience was respectful and streamlined despite it being Thanksgiving Eve, with most staff already out for the holiday. More importantly, I experienced a few minor issues with the vehicle post-purchase - and Spencer provided a level of service and communication I would expect from someone still trying to earn my business. Spencer and the team ensured that each item was promptly addressed. They have a loyal customer here who will be back when I need an upgrade. I highly recommend Knauz - and I definitely recommend that you ask for Spencer! More

It has been a fantastic experience working with Sam here. Would 100% recommend Sam as your Sale assistant ! He is very knowledgeable and knows what you need ! Would 100% recommend Sam as your Sale assistant ! He is very knowledgeable and knows what you need ! More