Karp Kia

Gerard Alexandre-sales and leasing consultant Gerard was so considerate, honest and helpful. I went in looking for a car for my daughter. He made her first experience wonderful. So personable. Exp Gerard was so considerate, honest and helpful. I went in looking for a car for my daughter. He made her first experience wonderful. So personable. Explained detail about the car we purchased. The most polite person i have ever dealt with in customer service. I would recommend this dealership and asking for Gerard Alexandre when looking to purchase a Kia. So grateful he was the one helping us!!! More

2019 Kia serento We were extremely happy with Micheal Rosenberg , Very professional . All round great guy . We agreed a deal in less than 30 mins . No nonsense involve We were extremely happy with Micheal Rosenberg , Very professional . All round great guy . We agreed a deal in less than 30 mins . No nonsense involved!!! . More

Exceptional service From the door they were professional and attentive to me. Looking forward to my purchase. Claudio Perez is kind and honest. Very engaging and knowledg From the door they were professional and attentive to me. Looking forward to my purchase. Claudio Perez is kind and honest. Very engaging and knowledgeable about his craft. More

Excellent people & customer service This is my first experience of KIA car. As a random visit, I went to Karp KIA and meet Audley Bullock, such a nice & friendly person I ever meet in c This is my first experience of KIA car. As a random visit, I went to Karp KIA and meet Audley Bullock, such a nice & friendly person I ever meet in car dealership. He's always prioritize customers value and satisfaction. He goes through every single details what I need, and what can he or dealer can do to satisfy me to buy a new car. I defiantly recommend Karp KIA, specially Audley as your sales consultant. Audley, you are the best..... More

Michael Rosenberg is an outstanding salesman ! I chose Karp KIA because of Michael Rosenberg. He is such a pleasure to deal with. He listens patiently, is very knowledgeable and did everything he I chose Karp KIA because of Michael Rosenberg. He is such a pleasure to deal with. He listens patiently, is very knowledgeable and did everything he could to get me the best deal possible. I will definitely refer family and friends to him. Thank you Michael ! More

2016 Kia Soul+ Audley is always there to answer any concerns or issues. Great customer service. This is the 3rd Kia we purchased. Would recommend him to friends and Audley is always there to answer any concerns or issues. Great customer service. This is the 3rd Kia we purchased. Would recommend him to friends and family. More

One of a kind Been buying cars for 30 years. This is the best experience I have had. Audley Bullock, the manager has developed a great culture there. Honest, n Been buying cars for 30 years. This is the best experience I have had. Audley Bullock, the manager has developed a great culture there. Honest, no pressure sales. They even came and picked me up at my house. Can't say enough. A special thanks to the salesman Claudio Perez. More

"Blew Up my Engine - Say's " Issue is Dead ! "" Tried to repair my sorrento and charged me, blew up the engine, refused to repair it. Went to another Kia dealer and cost me $4500.00 plus for a n Tried to repair my sorrento and charged me, blew up the engine, refused to repair it. Went to another Kia dealer and cost me $4500.00 plus for a new engine. Not good for Karp to do that to someone, especially another merchant in Rockville Centre. A lot of customers will hear this negative review. So best of luck trying to keep your customer retention going. SDA After being contacted by their general manager, the following A response to Karp Kia. As of 0ct 2nd 2018. The concern that this dealer has is only at face value. Karp Automotive will use any excuse " we no longer have any records your history has been " Purged" " not accepting any responsibility or offering any customer resolution . Even though there is complete documentation to support all, Karp Kia attempts to keep control by using these excuses a more. However, much to their chagrin, they unable to protect their customer retention which will through advertisement and word of mouth go quickly and effectively down hill. - SDA Follow Up - Oct 5th, Received a Call in which Karp Automotive replies “ This Issue is Dead “ Should have attempted some customer resolution, would have been in their benefit, Unfortunate! Reply to Dealer Follow Up on Oct 10th 2018 "Very Disappointed" Direct email from Dealer on Sept 6th 2018 from Tim Gilley stated All records and have been Purged - I have nothing . Now the records and documentation Magically Appeared - " Not Exactly Telling the Truth !" More

The best!!! Dealing with mister Bullock is a pleasure, he will look for the best offer in the market that meets the requirements and needs of the client, treating Dealing with mister Bullock is a pleasure, he will look for the best offer in the market that meets the requirements and needs of the client, treating their client with professionalism and honesty and he will not stop until he leaves the agency happy to had achieved their goal. It is not the first time I make a lease with him and the result is the same, I enter the kia store with a smile and I leave with a bigger smile, I recommended since I made my first business with him and I will continue to do the same, as a person and as a seller, 10 stars! More

Easy and relaxed purchase Michael Rosenberg, from Karp Kia, was such a pleasure for my search of finding a Kia. He didn’t push me into the model nor extras. I came back 3 times Michael Rosenberg, from Karp Kia, was such a pleasure for my search of finding a Kia. He didn’t push me into the model nor extras. I came back 3 times to look and ask more questions. Not once was it an inconvience for him. The price and relaxed and easy process was what made him an excellent dealer. More