Keast Motors

Friendly and strives to find the perfect vehicle for are needs. We recommend Keast auto to everyone. needs. We recommend Keast auto to everyone. More

Our son, who is currently in the Navy, asked us to look for a reliable car. So, my husband, Tony, has been searching the internet for several weeks. He searched CarGurus, cars.com, autotrader, carmax, etc. for a reliable car. So, my husband, Tony, has been searching the internet for several weeks. He searched CarGurus, cars.com, autotrader, carmax, etc. He narrowed it down to four, the first was already sold. The next he found on cars.com, autotrader and at Keast Auto Center, Inc. All three had the same price of $14,495. So, he called Keast Auto Center, Inc directly and talked to a salesman, Kirk Jacobsen, who was very nice and helpful. Tony told him how the car was for our son who was in the Navy. They discussed the price, the condition of the car and Kirk text him pictures. Tony and I talked it over and he called Kirk back and said he’d be up first thing the next morning. My husband drove over 350 miles one way to the dealership and was there by 8:15 a.m. He met with Kirk, drove the car, checked it out. Afterwards, he again clarified the price $14, 495 with Kirk. Which was the same price as he had hand written Tony’s name and contact information on. Tony told him he was ready to pay $5,000 cash down on the car to hold it while our son could get his loan from Navy Federal. Kirk went to the sales manager, Brandon Brink, for his approval. He came back to his desk, printed off the car information and price from their website took it back to Brandon. Kirk came back again saying they could not do the deal because the price was wrong. He said the real price is $18,995. Tony expressed that it was advertised in three different spots, cars.com, autotrader and at Keast Auto Center, Inc’s website as $14,495. Tony emphasized the amount of miles he drove that morning, Kirk was extremely sympathetic, but his hands were tied. Tony got the impression Kirk agreed with him that it was unfair. There was no offer to compromise or a gesture of good faith. It was, this is the price, take it or leave it. At which time, being very frustrated with the entire situation Tony promptly left the dealership. Here’s what I want to say, was this a case of bait and switch, false advertisement or just and honest mistake? I guess we’ll never know for sure. Our advise, be aware and beware! More

They were supposed To call me back. Never did. I called them. They never had car!! False advertising. Disappointed!! What else can I say!!! Nothing them. They never had car!! False advertising. Disappointed!! What else can I say!!! Nothing More