Keene Chrysler Jeep Dodge

Jeep Wrangler 4XE are very fickle vehicles that do not work as intended in the New England climate. On a most recent service the oil change light was not turned of and I found out all 4 shocks were blown work as intended in the New England climate. On a most recent service the oil change light was not turned of and I found out all 4 shocks were blown and defect and the vehicle would not pass it's safety inspection. Parts were to be ordered in a week, and I requested to be emailed as soon as that occured. A month later no email. Finally they confirmed they had the parts but it would be 10 days or longer to install them, even after waiting 5 weeks for my vehicle to be repaired by warranty. After several emailed Jeremiah the srvice manager has determined that my vehicle will not be fixed by the dealership after no effort has been made to them to fix it, nor would they confirm a date & time. The reason is that if you are not happy with a lack of service at this dealership you are not welcomed as a customer. The vehicle has 4 blow shocks since the 4XE Jeep was poorly enginerred and it will not pass safety inspection. For 5 weeks I've had to drive under this condition and zero effort to assist in anyway was made by the dealership. Very odd, but this is what this dealership seems to be about. Another note is that they suggest leases through ALLY which do not allow you to easily trade the vehicle in. Other leading dealerships in the Keene area would NEVER subject a customer to either of these problems. Conversely the sales department was always happy to research, address issue, and add value. More

Tim Harrington did an amazing job finding me the dream car I asked for! Dustin was amazing at setting up the financing. These guys make a great team and I highly recommend them! car I asked for! Dustin was amazing at setting up the financing. These guys make a great team and I highly recommend them! More

Worst experience! Stay away from this dealership, trusted them on a used vehicle purchase. They did not disclose the problems the vehicle had until after we purchased. Stay away from this dealership, trusted them on a used vehicle purchase. They did not disclose the problems the vehicle had until after we purchased. Now, another $1500 in repairs before we can use the vehicle. More

my car buying views have changed! Now a wonderfully expedited process made simple by these helpful and friendly people. Highly recommend visiting our Keene jeep Dodge dealership Now a wonderfully expedited process made simple by these helpful and friendly people. Highly recommend visiting our Keene jeep Dodge dealership More

Fran, Paul and Duston made it as easy as possible to trade in my truck. Being at the dealership for only an hour or so is a great change of pace compared to other dealership experiences I’ve had. Highly trade in my truck. Being at the dealership for only an hour or so is a great change of pace compared to other dealership experiences I’ve had. Highly recommend these guys and this dealership More

Brian Zipps is the guy to see here. We came in on Sunday @ 11, drove away Monday @ 5 with a new beautiful Jeep. Duston was great in finance too. Smoothest vehicle purchase I’ve ever exp We came in on Sunday @ 11, drove away Monday @ 5 with a new beautiful Jeep. Duston was great in finance too. Smoothest vehicle purchase I’ve ever experienced. Thank you, Lisa & Rich More

Ordered a 2023 Jeep Wrangler Rubicon 4xE when it came in early, I was excited but also quarantined due to COVID. The dealership worked with me and my screwed up schedule so that I could get my vehicle as so early, I was excited but also quarantined due to COVID. The dealership worked with me and my screwed up schedule so that I could get my vehicle as soon as possible and with a great rate. Thank you everyone!!!! More

My third vehicle I have purchased from Steve! He always makes the process so easy! Thank you to Steve and Dustin as always in the finance department :) He always makes the process so easy! Thank you to Steve and Dustin as always in the finance department :) More

We have purchased 4 jeeps from Keene Chrysler Jeep Dodge. Transactions have always been easy and the service is great! Brian Zipps is the best! Transactions have always been easy and the service is great! Brian Zipps is the best! More

A big thank you to Tim and Dustin! Buying a new car isn’t fun to me (going back to making payments, ugh) but it is a necessity and you have made it painless and I appreciate all you ha Buying a new car isn’t fun to me (going back to making payments, ugh) but it is a necessity and you have made it painless and I appreciate all you have done to make it happen. Thanks again! More