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Keffer Hyundai

Matthews, NC

4.4
2,183 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,183 reviews

April 12, 2024

Had oil service today. I bought almost a 1000 $ of tires there last summer and was told twice on the phone before this appointment that “tire rotation” would be free. When More

by Krazeehorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed ?
April 11, 2024

Have issues with repair that was completed on 4/11/24 and left three messages with my service advisor and have not had a response from Keffer. Very disappointing!! More

by jpserpico10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
April 04, 2024

Great experience working with Ryan. So Far I’m very happy .What more can i say just awesome More

by Lttlwllm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
April 02, 2024

Excellent Service EVERY TIME. EVERYONE IS ALWAYS ATTENTIVE AND HELPFUL including Service and Sales. Very Pleased More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Richmond in Sales and Dezerai in Service
April 02, 2024

Ive been very pleased with the sales and service from Keffer Genesis Marcio is excellent and Bob the valet driver was great today More

by Atruefriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith, Marcio Almeida
March 31, 2024

Always helpful and attentive and Chuck helped me get into a new replacement vehicle - a 2024 Hyundai Kona SEL More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Richmond, Customer Service
March 28, 2024

Very nice greeting. Asia Smith in the service department was very attentive, courteous and helpful. She made my experience at Charlotte of Genesis very enjoyable. More

by treyjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
March 27, 2024

Car buying is one of our least favorite things. They made the experience as painless as possible. More

by 00_plink.flushes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Richmond
March 23, 2024

Very attentive and easy to work with. Tremendous staff. Will absolutely work with them again. More

by Leufty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim
March 17, 2024

Sebastian was attentive and was a good listener. He thoroughly communicated our expectations to his management and we were able to execute the transaction efficiently. More

by tdale
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Korzenski