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Kelly Ford
Beverly, MA
518 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 518 reviews
August 25, 2023
I had a big issue with my 2016 Ford Edge. My engine needed to be replaced and it was very stressful on me. My service rep Caitlin was unbelievably helpful and friendly. My car was in the My engine needed to be replaced and it was very stressful on me. My service rep Caitlin was unbelievably helpful and friendly. My car was in the shop for almost a month and a half as they needed to wait for the engine to come in. Caitlin kept me up to date on what was happening. We would speak every few days for an update. Caitlin was so helpful and I sincerely appreciate everything she did to assist with the situation. From the appraisers to keeping up with when the engine would arrive, she was on top of the ball. Thank you Caitlin, Kelly Ford is lucky to have you! More
by asland321
Helpful August 18, 2023
I need to revise my earlier post. The Service Manager did get back to me and scheduled another appointment for first thing the next day. Unfortunately, the problem turned ut to be e The Service Manager did get back to me and scheduled another appointment for first thing the next day. Unfortunately, the problem turned ut to be electrical, so i will have to return in a week for yet another apointment. Everyone at Kelly's seems to be committed to resolving the problem. I may post again after my next appointment More
by tward64
Employees Worked With
Michael Myette
August 08, 2023
I had a great experience working with Dave labrecque no pressure very professional thanks again Dave pressure very professional thanks again Dave More
by Jpmcnulty77
Employees Worked With
July 07, 2023
Nice display and selection of vehicles. Dave was not high pressure, listened to my needs and wants from a vehicle. Dave was not high pressure, listened to my needs and wants from a vehicle. More
by quillgh57
Employees Worked With
June 18, 2023
Excellent experience. No pressure and felt free to ask any and all questions. Ambrose was very helpful! No pressure and felt free to ask any and all questions. Ambrose was very helpful! More
by pjgillis
June 08, 2023
Adam is the nicest person to work with! He is so down to earth and caring. He explained everything thoroughly with filing a warranty claim and was extremely friendly throughout out the pro He is so down to earth and caring. He explained everything thoroughly with filing a warranty claim and was extremely friendly throughout out the process! I could not be more grateful to work with someone like him! Thank you Adam! More
by dangelo27
Employees Worked With
Adam Hoyt
May 31, 2023
Caitlin rocked (and Mike), they communicated well, responded quickly and took care of my car! The turn around was great and the process was stress free... thanks. responded quickly and took care of my car! The turn around was great and the process was stress free... thanks. More
by moccan111
