Read Reviews Kelly Honda

Kelly Honda

Kelly Honda

540 Lynnway Rt 1A
Lynn, Massachusetts 01905


Sales: (866) 885-8407
Service: (781) 595-5252
Parts: (800) 779-7466

Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 93 reviews

4.8

4.8 out of 5

126 lifetime reviews

Kelly Honda

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Kelly Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Kelly Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Kelly Honda

We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly customers.

When you come back to our Service and/or Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything.

We are at your service, with extended hours, 7 days a week. We hope to see you soon.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: 11:30 AM - 5:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

megfishman
5/9/2013 9:48:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy McCombJeremy McComb
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

I went to Kelly Honda with a guaranteed savings certificate from Pentagon Federal Credit Union, and they quickly accepted it without any problems. I also had to wait for some paperwork to go through with PedFed before I received my financing, and Jeremy and Fred were very patient and helpful during this process. Since I bought the car, Jeremy has called to check in with me to make sure I am satisfied with my purchase. I definitely am, and I will recommend Kelly Honda to anyone who is looking for a dealership in the future!

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 5/10/2013 11:08:11 AM

Thank you for your kind recommendation megfishman!

We are happy to hear that you had an easy and pleasant experience when you came in and visited our Kelly Honda dealership.

Please don't hesitate to contact us if you have any questions in the future.

Twitter
tpalm01
5/3/2013 9:43:32 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred DaltonFred Dalton
Sergei GrebenchukSergei Grebenchuk
Mike SteinhoffMike Steinhoff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kelly Honda:

New customer with Kelly Honda ... was reluctant to go to a new dealership for a car; however, I had heard great things both personally and online in reference to the dealership. I dealt with Mike Steinhoff for the purchase, and he was great. Absolutely no sales pressure and was
very down to earth and made the process easy and much more enjoyable than I had anticipated. Absolutely would recommend Kelly Honda to
friends and family.

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 5/3/2013 10:57:41 AM

Thank you for taking the time to review our dealership on DealerRater tpalm01!

Giving our customers the best possible experience when they come to our dealership is very important to us and we are happy that our Honda employees were able to deliver that.

Please don't hesitate to call if you have any questions or concerns.

Twitter
Shirlster1
5/2/2013 2:01:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe GerbinoJoe Gerbino
Larry SimardLarry Simard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

Great experience. Both Larry and Joe worked arduously to ensure that the deal worked for us both. I felt that they listened to my concerns. I
would absolutely purchase again and would be happy to recommend their location.

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 5/3/2013 10:54:29 AM

Thank you for your great recommendation Shirlster1!

We are so glad that Larry and Joe were able to assist you when you visited our dealership and gave you a pleasant experience.

Please let us know if we can be of any assistance in the future.

Twitter
tetna33
5/2/2013 11:58:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sergei GrebenchukSergei Grebenchuk
Scott MulcahyScott Mulcahy
Walter SugrueWalter Sugrue
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

I leased a 2013 CRV AWD LX from Kelly. I was hoping for a painless transaction, friendly service, and a great price. That is exactly what I got. Not much else I can say. The deal went great and they made sure I was 100% happy in every way. I'll be back.

Todd

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 5/3/2013 10:49:21 AM

Congratulations on your new 2013 Honda tetna33!

We are so glad that we were able to assist you and help you find the vehicle that you were looking for.

We also would like to thank you for taking the time to review our dealership on DealerRater.

Please feel free to contact us if you have any questions.

Twitter
CindyInSalem
4/14/2013 4:47:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Walter SugrueWalter Sugrue
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

I came into Kelly Honda because my three-year lease was up on my 2010 Honda CR-V and I wanted to speak with a sales consultant about buying the car that I had been leasing. I was dead-set on doing another lease, but after speaking with Walter Sugrue, I felt comfortable leasing another CR-V. He didn't pressure me, he explained my options, and after listening to what he had to say, I decided on another lease.

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 4/19/2013 11:05:59 AM

Thank you for taking the time to review our Honda dealership on DealerRater CindyInSalem!

We are happy to hear that Walter was able to assist you when you came in and visited our dealership.

Please let us know if we can help you out again in the future.

Twitter
andisteinberg
4/7/2013 7:13:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon AmodeoBrandon Amodeo
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

My overall experience at the Honda dealership and with Brandon was very good. I left with the car I wanted at a great price. Everyone made a point of making the process go quickly and stress free. I would absolutely recommend Brandon to any one of my friends, he was professional and seemed very caring of the customer, explaining things as the process moved forward.

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 4/12/2013 11:29:21 AM

Thank you for taking the time to review our Kelly Honda dealership on DealerRater andisteinberg!

We are happy to hear that you had an excellent experience and that Brandon was able to help you when you came in and visited our dealership.

Please let us know if you have any questions or concerns in the future.

Twitter
RichardDA
4/5/2013 10:44:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred DaltonFred Dalton
Julie FebonioJulie Febonio
Morgan MurphyMorgan Murphy
Dave PoirierDave Poirier
Ariel VittiniAriel Vittini
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

We have purchased 4 Honda vehicles since 2001 from Kelly Honda and have found them to be knowledgable, friendly, courteous and very helpful, whether it was in the Sales or Service Departments. The quality and reliability of the vehicles has been excellent. I will continue to purchase our future vehicles from Kelly Honda, and previously have recommend several friends and family to this dealership for their purchases as well. Our special 'Thanks' to Julie Febonio in Sales and to Ariel Vittini and Dave Poirier in Service. Keep up the great job! Rich and Sheila D'Ambrosio, Peabody

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 4/5/2013 11:59:43 AM

Thank you for your kind recommendation RichardDA!

We are happy to hear that you have had successful experiences with our Kelly Honda dealership each and every time you come in and visit.

Please feel free to contact us if you have any questions in the future.

Twitter
tlmacone
4/4/2013 8:09:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Julie FebonioJulie Febonio
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

Hello,

We just wanted to take a minute to tell about our fantastic experience working with Julie Febonio. It was the most pleasant car buying experience EVER! Julie listened to every detail of what we told her, we were so impressed and thankful! She was friendly and caring and extremely helpful and I have told our car buying story to all of our friends and family! We also LOVE our new little Honda Fit....it "FITS" our family perfectly!

We would also like to thank Nancy Mangiafico for helping us with financing in such a friendly, efficient manner. Another nice experience!

Thank you, Kelly Honda....and especially Julie!!

Sincerely,
Linda & Tony Macone
Nahant, MA

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 4/5/2013 11:56:00 AM

Thank you for taking the time to review our Kelly Honda dealership Linda and Tony.

We are so happy to hear that you had a fantastic experience when you came in and visited our dealership.

Please let us know if there is anything we can do for you in the future and congratulations on your new Honda Fit!

Twitter
costello613
4/4/2013 2:59:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred DaltonFred Dalton
Walter SugrueWalter Sugrue
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

I leased a 2013 Honda Civic after a detailed discussion with Walter Sugrue. I had gone to Kelly Honda not sure that I would actually lease a car, but I decided to make this purchase because he took the time to very clearly explain the benefits of leasing a 2013 Civic. He was down to earth, did not pressure me, but made me feel confident in making my decision to lease. During the test drive, he made sure I understood all of the features on the car and emphasized that I should call or come in anytime I had questions. I believed that he meant this and knew that I would feel comfortable taking him up on his offer.

I also talked with the business officer, Fred Dalton. He very carefully explained the leasing process and let me know exactly what to expect in terms of my obligations. Like Walter, Fred was friendly and open in his conversations with me. He also did not pressure me in any way. When I talked with him the next day, he took the time to answer my questions and also told me to feel free to come back in if I had any problems.

My experience with both of these men far exceeded my expectations, and the whole process of selecting and leasing my car was pleasant and not at all stressful.

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 4/5/2013 11:51:07 AM

Congratulations on your new 2013 Honda Civic costello613!

Leasing a new car is a big decision, but we are glad that Fred and Walter were able to make the process as easy and stress free as possible for you.

We also would like to thank you for writing such a great review on our Kelly Honda dealership.

Please let us know if you have any questions or concerns in the future.

Twitter
allcarehms
4/4/2013 2:16:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred DaltonFred Dalton
Julie FebonioJulie Febonio
Sergei GrebenchukSergei Grebenchuk
Scott MulcahyScott Mulcahy
Anais PegueroAnais Peguero
Michael Psomos Sr.Michael Psomos Sr.
Joe  SulloJoe Sullo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Honda:

The staff at Kelly Honda on the Lynnway in Lynn was exceptional. The staff was very attentive and answered all of the questions. They also followed up to assist in making the transactions very smooth. We look forward to a future relationship with Kelly Honda in Lynn. It was a pleasure dealing with Fred Dalton, Sergei Grebenchuk, Joe Sullo Scott Mulcahy, Julie Febonio, Anais Peguero and Mike Psomos.

Was this review helpful to you?    Yes | No

Response From: Kelly Honda
Added: 4/5/2013 11:44:28 AM

Thank you for taking the time to review our Kelly Honda dealership allcarehms!

We are happy to hear that our Honda staff was able to assist you and answer all of the questions that you had.

Please let us know if we can help you out in the future.

Twitter

Reviews 11-20 >>