Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
318 Reviews of Kelly Jeep Chrysler - Service Center
Sort by
September 23, 2015
Good job I brought my 2012 Chrysler 300 in for service. I was having issues with the alternator. I was told that there was a safety recall on this model of car I brought my 2012 Chrysler 300 in for service. I was having issues with the alternator. I was told that there was a safety recall on this model of car. I called the 800 #. They explained to me that this was not on a recall. Even though the EXACT issues were going on with my vehicle that the recall was issued back in February. I guess I thought for that reason that something could have been offered to me. I have 4 vehicles through Kelly. I probably will continue to do business with Kelly. Artis is great person to deal with. He thinks he's funny, but he shouldn't give up his day job. More
by hortonsmith34
Verified CustomerEmployees Worked With
Artis Purdie
Helpful September 22, 2015
the best service around Artis Purdie Went out of his way to make sure my jeep was done even though their computers were down I would recommend going going head to have your v Artis Purdie Went out of his way to make sure my jeep was done even though their computers were down I would recommend going going head to have your vehicle serviced More
by tpass50
Employees Worked With
Artis Purdie, Artis Purdie
September 17, 2015
fast and efficient Took a total of 40 minutes for an oil change and tire rotation without an appointment at lunch time! I call that great service, I spend more time in Took a total of 40 minutes for an oil change and tire rotation without an appointment at lunch time! I call that great service, I spend more time in line at Starbucks! Great customer service and system in place to make it a great experience. More
by LENOREd
Employees Worked With
Artis Purdie, Mirel Halilovic
September 16, 2015
Electronics/radio replacement I have a tight schedule due to work hours and the service center accommodated my schedule which was great. They tried to fix the problem and even do I have a tight schedule due to work hours and the service center accommodated my schedule which was great. They tried to fix the problem and even double checked but it wasn't working so my radio will need to be replaced so that the issue won't happen again . All of this of course was out of their hands as far as being able to fix it or not but Fred was very professional and helpful . In addition my new vehicle had a leak in one of the tires and they fix that which was a great bonus... I'm definitely in great hands ! More
by PIJuude
Employees Worked With
Fred Sylvester
September 15, 2015
Midnight Iron Construction Mgmt. My experience was very pleasant. When I got there they moved me along the processes very swiftly and efficiently. They had a loaner vehicle as request My experience was very pleasant. When I got there they moved me along the processes very swiftly and efficiently. They had a loaner vehicle as requested and I felt that Artis was very knowledgeable about my Jeep and even went the extra mile to get some work covered under my warranty. More
by MIKEYVINN
Employees Worked With
Artis Purdie
September 11, 2015
Awesome customer experience First time at Kelly for service after going to another dealer and having repeated horrible experiences. Everything was great and they had me out quick First time at Kelly for service after going to another dealer and having repeated horrible experiences. Everything was great and they had me out quickly. Courtiest and professional staff. I will have all my service done at Kelly. More
by Jt
Employees Worked With
Bruce Wallace
September 09, 2015
Kelly Service Department I always find the service is done correctly and promptly. Artis explains everything thoroughly on what needs to be done and what services are not nee I always find the service is done correctly and promptly. Artis explains everything thoroughly on what needs to be done and what services are not needed at the time. Artis always keeps you informed. He does a great job. More
by D.MYPT
Employees Worked With
Artis Purdie
September 09, 2015
flat tire customer satisfaction every time ! Thanks to Bill Perkin every time ! Bruce, Saba, Christine, were great ! Would always recommend Kelly jeep service! customer satisfaction every time ! Thanks to Bill Perkin every time ! Bruce, Saba, Christine, were great ! Would always recommend Kelly jeep service! And will see you for my next service ! More
by nguaetta01
Employees Worked With
Bill Perkin, Robert Page, Bruce Wallace
September 08, 2015
Recent Work Artis was very helpful. He gave me great advice and ensured my service was quick. He called when he said he would to let me know my car's issues and Artis was very helpful. He gave me great advice and ensured my service was quick. He called when he said he would to let me know my car's issues and status. More
by kim
Employees Worked With
Artis Purdie
September 07, 2015
Recall on 2005 Jeep I had a recall for my 2005 Jeep. Artis Purdie was the gentleman who I dealt with in Sevice. Artis was extremely helpful, polite with a great sense of I had a recall for my 2005 Jeep. Artis Purdie was the gentleman who I dealt with in Sevice. Artis was extremely helpful, polite with a great sense of humor! Give him a raise!! More
by kduffy2665
Employees Worked With
Artis Purdie
