Kelly Toyota of Hamburg

Very pleased I was very pleased with the salesman who handled our purchase. He was very friendly, patient (since I was uncertain which type of vehicle I wanted), a I was very pleased with the salesman who handled our purchase. He was very friendly, patient (since I was uncertain which type of vehicle I wanted), and well informed on the models I was comparing. He let us take several test drives and take several days to consider all factors, without any pressure, demands or time constraints. In the end, we purchased a 4Runner and were very happy with whole sales process. More

first time buyer dough murphy was a very good sales consultant. helped out a lot and was very detailed. He had explained the dos and donts very well. dough murphy was a very good sales consultant. helped out a lot and was very detailed. He had explained the dos and donts very well. More

Service cannot be trusted I had horrible experience with both Toyota & Hyundai service at Freedom. Toyota service didn't bother to call me that they had to cancel my apt so I I had horrible experience with both Toyota & Hyundai service at Freedom. Toyota service didn't bother to call me that they had to cancel my apt so I drove 60 mile round trip for nothing. Then after many different issues that they say my truck wouldn't pass inspection, new issues kept coming up after the previous issue was fixed. There was an issue with the tire and alignment, they said I need 4 new tires and it needed an alignment. In this case I left and went to C & J tire where I purchased the tires and they worked to give me credit on the tire replacement and said only needed 2 tires replaced and no alignment was needed, they looked at the report from Freedom and showed me that all the did was turn my front tires to show it was not aligned. Then just took my Sonata to Freedom for an engine check, they find that there was a connector for the emissions that had the wire cut. They show me the outer covering looked chewed but the wires had NO signs of an animal chewing, it was a clean cut and was conveniently done so close to the connector that there was no wire left to reconnect. And of course they didn't have the connector so now I have to go back again to have it replaced. I do not trust their service department and will never use them again and because of this will never buy another car from them, my last 3 cars were from them. More

Pleasant, Friendly, No pressure Great experience with my first time at this dealership! Weston (our salesperson) was very friendly, honest, experienced and great sense of humor. He Great experience with my first time at this dealership! Weston (our salesperson) was very friendly, honest, experienced and great sense of humor. He took the time and extra mile to answer any questions we had in our decision making process in buying a vehicle. I would definitely buy a vehicle from him and recommend any friends that are looking for a car to go to Weston and Freedom Toyota. More

Wouderful Experience buying on new Camry Hybrid I had a wonderful experience buying a new Camry Hybrid from Kevin and Freedom Toyota. Kevin was very helpful in explaining the features of a Hybrid. I had a wonderful experience buying a new Camry Hybrid from Kevin and Freedom Toyota. Kevin was very helpful in explaining the features of a Hybrid. The whole buying process was comfortable. There was no pressure and selling hype. They did not have the color I wanted in stock, but they found one at another dealership and had it on the lot in two days. I definitely made the right choice by going to Freedom Toyota. More

Great customer service!! If only the car dealerships here in my state were this good. Staff were knowledgeable, patient, friendly, and extremely helpful. I have nothing bad to If only the car dealerships here in my state were this good. Staff were knowledgeable, patient, friendly, and extremely helpful. I have nothing bad to say whatsoever. Thanks for everything! More

Outstanding Customer Service!!! By far one of the best buying experiences I have ever had!!!! The dealership was more than willing to accommodate my price for the new vehicle. By far one of the best buying experiences I have ever had!!!! The dealership was more than willing to accommodate my price for the new vehicle. More