Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly customer service. Always do good job with for my car. Don't need wait to long to get car back. Always do good job with for my car. Don't need wait to long to get car back. More
Wonderful experience from making an appointment to picking up our vehicle on day promised and repaired. picking up our vehicle on day promised and repaired. More
Had a problem with transmission shifting properly Dylan found problem recommended repairs a little pricey but offered a discount for my military service and set a appointment when parts would be in made re found problem recommended repairs a little pricey but offered a discount for my military service and set a appointment when parts would be in made repairs shifting properly a few days latter the cover under the car came loose and was dragging under he made a temporary repair ordered some new clips for repairs set up another appointment and repairs made a few days latter I received a call from your billing department the lady that called said they had forgot to take a $50.00 core charge off and sent me a check only a great company does all this and follows though to make sure the customer is truly satisfied I just moved here from South Carolina and you proved yourself to me to be the kind of company that I want to do business with Again thank you very much for your help Also Thank Dylan again the diligent work he to get the job done because of him I will be back good kid on hiring him this shows the commitment your company is committed to all the way up to Mr Ganley More
Great service and answered all of my questions. Very satisfied and would visit again. Very happy. Very satisfied and would visit again. Very happy. More
Had an appointment Tuesday at 10am. They didn't even look at the truck until Friday when we told them we were gonna pick it up and take it somewhere else. To top it off, they broke my e They didn't even look at the truck until Friday when we told them we were gonna pick it up and take it somewhere else. To top it off, they broke my exhaust pipe while fixing the drive shaft. I took it somewhere else to fix the exhaust because I didn't want them touching my truck again. Horrible experience More
From my first call to completion of the work, it was a positive experience. Mark was kind and thoughtful and I was treated like a person not just a number. positive experience. Mark was kind and thoughtful and I was treated like a person not just a number. More
It was very easy to schedule service and service was done in a timely fashion in a timely fashion More



