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Ken Ganley Ford Parma
Parma, OH
3,869 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,869 reviews
October 25, 2025
Friendly customer service. Always do good job with for my car. Don't need wait to long to get car back. Always do good job with for my car. Don't need wait to long to get car back. More
by EGLEJAKELEVICIUTE
Verified CustomerEmployees Worked With
October 25, 2025
Wonderful experience from making an appointment to picking up our vehicle on day promised and repaired. picking up our vehicle on day promised and repaired. More
by Kim D
October 25, 2025
Had a problem with transmission shifting properly Dylan found problem recommended repairs a little pricey but offered a discount for my military service and set a appointment when parts would be in made re found problem recommended repairs a little pricey but offered a discount for my military service and set a appointment when parts would be in made repairs shifting properly a few days latter the cover under the car came loose and was dragging under he made a temporary repair ordered some new clips for repairs set up another appointment and repairs made a few days latter I received a call from your billing department the lady that called said they had forgot to take a $50.00 core charge off and sent me a check only a great company does all this and follows though to make sure the customer is truly satisfied I just moved here from South Carolina and you proved yourself to me to be the kind of company that I want to do business with Again thank you very much for your help Also Thank Dylan again the diligent work he to get the job done because of him I will be back good kid on hiring him this shows the commitment your company is committed to all the way up to Mr Ganley More
by Bob
October 24, 2025
Great service and answered all of my questions. Very satisfied and would visit again. Very happy. Very satisfied and would visit again. Very happy. More
by amandaf897
October 23, 2025
Had an appointment Tuesday at 10am. They didn't even look at the truck until Friday when we told them we were gonna pick it up and take it somewhere else. To top it off, they broke my e They didn't even look at the truck until Friday when we told them we were gonna pick it up and take it somewhere else. To top it off, they broke my exhaust pipe while fixing the drive shaft. I took it somewhere else to fix the exhaust because I didn't want them touching my truck again. Horrible experience More
by Madcap1717
Employees Worked With
Dave
October 22, 2025
From my first call to completion of the work, it was a positive experience. Mark was kind and thoughtful and I was treated like a person not just a number. positive experience. Mark was kind and thoughtful and I was treated like a person not just a number. More
by cnodroc
Employees Worked With
Mark Owens
October 22, 2025
It was very easy to schedule service and service was done in a timely fashion in a timely fashion More
by K9 Chase
