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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,153 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,153 reviews

May 10, 2024

Dave Moga excellent service Rep in and out quickly explained what was going to need serviced in the future More

by STARK321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
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May 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dave and our team and look forward to working with you again.

Helpful
May 10, 2024

Very friendly quick service an very good mechanics will recommend them to everyone. An will always use them was perfect on the motor work on my expedition More

by shermanwebb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Parma responded

Thank you so much, Sherman, for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be positive. Please don't hesitate to reach out if you need anything else.

Helpful
May 10, 2024

Bubba was amazing and kind. He took the time to hear what we needed and found it. More

by Lachelle929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Bubba here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Helpful
May 10, 2024

Didn't have to wait to long once I got an appointment. Had to wait four days, but I got great service. More

by wag-onea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 09, 2024

They were nice and advised me of things that needed repair now and things that could wait but would need replaced eventually. I appreciated that they were not pushy and advising only and letting me dec More

by Ford17driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with George and our team. We're glad to hear we delivered such a great experience!

Helpful
May 09, 2024

I've been with Ganley Ford for years and that's why I keep going back they are very wonderful and helpful and I really appreciate them and I love my car all of them this my third one from Ken Ganley than More

by THELMAHOLMAN65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Parma responded

Thelma, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Helpful
May 09, 2024

Dave Moga was outstanding, my routine works oil change was completed in record time, he was highly informative. More

by Annerottinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
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May 10, 2024 -

Ken Ganley Ford Parma responded

Anne, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Helpful
May 09, 2024

Customer Service is excellent . Pam was very knowledgeable, patient, easy to be with, very kind & felt she went out of her way to make my car shopping experience successful. More

by kime2728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Pam could get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Helpful
May 08, 2024

Professional and capable. I always feel like I’m a valued customer in good hands with Ganley Ford. More

by cjannsohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 08, 2024

They were very friendly and prompt in the service department even washed the car after doing the recall work every time we need something done they are right on it More

by HPGER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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