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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.9
115 Reviews

115 Reviews of Ken Ganley Kia Clarksburg - Service Center

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May 09, 2024

Oil change and tire rotation done in less than a hour. Technician did walk around video showing points of inspections and condition of the items, brakes, ball joints etc. More

by dwangelo50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
May 11, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Clarksburg. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2024

Very friendly, courteous and professional up on entering the dealership. The service and parts person, was very help and pleasant to talk with. My next Kia purchase with definitely be from Ken Ganley Kia! More

by Rambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 11, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Rambo, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2024

Always on time, greeted respectfully with a smile, and all work done exactly as requested! More

by stanleytoompas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg knapp
May 10, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2024

Great customer service. The rep goes over every detail with my and it is explained very well. Thank you Clarksburg Kia and Gregory Knapp for providing me a great experience More

by sreel31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Knapp ⭐️
Apr 21, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 17, 2024

Friendly and very helpful. Won’t be the cheapest but you pay what you get for. I’ve had quality work so far and plan to keep coming back. More

by Rockee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department in general. All are excellent
Apr 19, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. We do hope we can be of assistance in the future. Take care!

April 02, 2024

The entire team was very friendly and willing to help me. Everything that was done to my car was explained and I was kept informed with uodates More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Morgan, Gregory Knapp, service dept.
Apr 04, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 01, 2024

Great service department! They are prompt, explains issues in detail, and very clean! Highly recommend! More

by ams82479
Recommend Dealer
Yes
Employees Worked With
Michael Holepit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 01, 2024

The staff here is so kind and willing to help you no matter what would send other people to them More

by Michael
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2024

The staff at Ken Ganley Kia has always been friendly and prompt on all services . More

by Dmhayes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Allman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2024

They are extremely thorough and take the time to explain everything to you. They are very friendly and the waiting room provides a welcoming space. They even have a place for children to go while everyone w More

by shauna.jarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Cedeno
Mar 24, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

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