Ken Ganley Kia Medina

Terrible buying process and terrible after sale service attempt Lack off any real effort to fix problem from management Wont be buying from a ganley anything again attempt Lack off any real effort to fix problem from management Wont be buying from a ganley anything again More

An incredibly positive experience at Ken Ganley Kia on 12.23.20. Entered the dealership unsure of what could be possible, but my Sales Consultant (Jacob Horning) was expert with answering questions and p 12.23.20. Entered the dealership unsure of what could be possible, but my Sales Consultant (Jacob Horning) was expert with answering questions and providing guidance. Jacob was DEFINITELY the best consultant that I have ever worked with! Absolutely top shelf! His knowledge is expert and his approach is as if he is helping his brother buy a car. A “no pressure” experience where you end up getting exactly what meets your needs! Jacob is awesome! And if that were not enough, the finance process was of equal excellence! John Lawson was the finance expert that we worked with and he looked out for every detail of protections and needs we would have driving the car off the lot. John also is absolutely expert at what he does and he has an easy style where he sincerely just wants to help the customer. If you are able to work with Jacob and John, you will leave happy! Ken Ganley Kia delivers an exceptional experience! I bought the 2021 Kia Forte GT. More

We experienced awesome customer service at Ken Ganley Kia. Our sales rep Lora Henry and finance team Mike and Darwin were all patient and hardworking to get us into 2 vehicles. They were speedy and not p Kia. Our sales rep Lora Henry and finance team Mike and Darwin were all patient and hardworking to get us into 2 vehicles. They were speedy and not pushy. They found 2 perfect vehicles for our family. More

Tried 3 time to buy a truck here and the sales team is horrible. Go somewhere else where they appreciate a sale and they don't just leave you waiting for a call back. horrible. Go somewhere else where they appreciate a sale and they don't just leave you waiting for a call back. More

After the terrible service I received at Waikem Kia, this dealer not only made up for it. Ken Ganley Kia beat out Waikem Kia in every aspect. The sales process, the financing, the actual professionalism! Jak dealer not only made up for it. Ken Ganley Kia beat out Waikem Kia in every aspect. The sales process, the financing, the actual professionalism! Jake, had everything handled! I was in and out and on my way home with my wife's new car in no time. I HIGHLY recommend Ken Ganley. They beat the competition on every aspect of purchasing a new car. More

It is now Ken Ganley Kia. If you like debating the incentives that every buyer gets at other dealerships, then buy from them. The price advertised on the internet is MSRP and then the salesman comes incentives that every buyer gets at other dealerships, then buy from them. The price advertised on the internet is MSRP and then the salesman comes back with a price based on market value, which is xxxxxxxx. Their sale prices are questionable and practices are unethical. The sale process is full of inaccuracies and they do not communicate the financing options until the end Be prepared to walk out, consumers deserve better. More

Worst car buying experience ever! After emailing back and forth with dawn a sales person at Bill Doraty Kia in Medina Ohio for a week. We agreed to $189 a month lease with no money down. Dawn told me special forth with dawn a sales person at Bill Doraty Kia in Medina Ohio for a week. We agreed to $189 a month lease with no money down. Dawn told me special good thru weekend. I get there and now told $400 a month. When I asked about deal Dawn and I discussed ,was told she did her job by getting me into dealership. So Bill Doraty Kia approves of lying as a sales technic. More

Lying is a sales technique!! Told $189 a month no money down thru email. When I went into dealership now $400. Dealership approved of lying down thru email. When I went into dealership now $400. Dealership approved of lying More

Where the Majority prefer Doraty but Minority get screwed! They screwed up writing up my sale. Dealer said we should have caught their mistake. Their way of dealing with problem was fire the salesman They screwed up writing up my sale. Dealer said we should have caught their mistake. Their way of dealing with problem was fire the salesman More

Doraty Kia - Straight Up I flew all the way from North Carolina to purchase a certified pre-owned car from Doraty Kia, sight unseen. Barry Urban, my salesman, was honest, stra I flew all the way from North Carolina to purchase a certified pre-owned car from Doraty Kia, sight unseen. Barry Urban, my salesman, was honest, straightforward, and answered all my questions via emails and phone calls in a very timely manner. He made the whole process relatively painless, and he even picked me up at the Cleveland airport! When I test drove the car I noticed it was pulling to the left a little and asked Barry if he would have the service department check the wheel alignment. Less than 30 minutes later they had the car aligned and tracking straight. It was also missing the owner's manual, but he ordered me a new one and I received it within 2 weeks. Unlike many dealers, the management at Bill Doraty Kia does not try to add dealer's fees and mark-ups to your bottom line. I also appreciate the that they do not put dealer stickers on the back of the cars they sell, only on the license plate bracket. All in all, I received a very fair price on a very nice car. More