Ken Ganley Kia of New Port Richey

From the initial query online I received a follow up call and Delaney was wonderful. She wasn't pushy and I didn't have time to discuss anything nor did I know my schedule for the weekend to drop by, so she and Delaney was wonderful. She wasn't pushy and I didn't have time to discuss anything nor did I know my schedule for the weekend to drop by, so she said she'd give me a courtesy call near the end of the week, which she did. She was very friendly and knowledgeable. I felt very comfortable talking with her and scheduled to drop in Saturday morning. The moment I drove on the lot Adam was waiting for me and greeted me. We sat down and I explained what I was looking for and the price range I had to stay in. The atmosphere is very friendly and Adam was not pushy and listened to my concerns and ideas on what I was looking for. I can't speak highly enough of how well I was treated by everyone I came in contact with. More

Great customer service. Work was done in quality. . Great work . Always a great job with washing and detsil Work was done in quality. . Great work . Always a great job with washing and detsil More

From start to finish, the salesman Savir Diclo did a great job. Very friendly and professional, answered all my questions and provided an excellent service. Very pleased with his service. great job. Very friendly and professional, answered all my questions and provided an excellent service. Very pleased with his service. More

I received an email from Ken Ganley asking if I was going to come look at a used Kia Telluride SX I said I was interested in. I emailed them back saying I was coming up to look at the car. I drove an hour to to come look at a used Kia Telluride SX I said I was interested in. I emailed them back saying I was coming up to look at the car. I drove an hour to get to the dealership. When I got there they told me the car had been sold. More

From the moment we got out of our car and walked up to the door, a great experience started with our Salesman Darnell greeting us and taking excellent care of us throughout our purchase of our beautiful n the door, a great experience started with our Salesman Darnell greeting us and taking excellent care of us throughout our purchase of our beautiful new Sportage. Darnell our Salesman was very knowledgeable and friendly. He and Carl made sure we got all the features that we needed. And Mike made the finance process very easy and fun! All in all you have a great caring team in those three very talented people. More

Trying charge me $19161 for car that was listed for $14,441. Stat away. Dealer profit and many other outrageous fees added on. BUYER BEWARE $14,441. Stat away. Dealer profit and many other outrageous fees added on. BUYER BEWARE More

Let me tell you about my experience with this dealership, last week my vehicle would not shift out of park. So I was referred to a independent repair shop, he said he thinks it could be the solenoid, so he o last week my vehicle would not shift out of park. So I was referred to a independent repair shop, he said he thinks it could be the solenoid, so he ordered the part. Well that wasn't the problem so he ordered a module, which would not be in for a couple of days. That being said had me pay for parts before installed in vehicle. So I decided to call Ken Ganley Kia, spoke to Larry in the service department, let me tell you he was so helpful and assured me that he would do everything to help me out, he made an appointment for me for the very next day. We spoke to Todd in the parts department about the ordered parts, (parts were ordered from Kia ) and was told electrical parts are not returnable. We than talked to parts manager Sean he was also very helpful as he discounted the part that would fix the vehicle a BCM. So I decided to talk to the service manager Reese to let him know how his staff was just exceptional and Kia should be proud to have them in their dealership. I've have worked in dealerships for several years and held several positions including doing warranty for the service departments so I know the reputation that is attached to dealerships are not the best. This dealership gives new meaning to honesty and striving to satisfy the customer. So big thank you to LARRY, TODD, SEAN & REESE. P.S. I only been living in Florida for 4 months so happy to have encountered Ken Ganley Kia. More

Everyone was very friendly and helpful. Bill Sizemore is a great salesman. My husband has been buying cars from him for years. He knew the features of my new car and explained a lot of t Bill Sizemore is a great salesman. My husband has been buying cars from him for years. He knew the features of my new car and explained a lot of them to me. Skye in financing was very helpful also. More

Adam did a great job for my mom in getting here set up in a vehicle that she needed. He was polite, personable and went above and beyond to make it a good experience for my mom. Thank you Adam! a vehicle that she needed. He was polite, personable and went above and beyond to make it a good experience for my mom. Thank you Adam! More

Friendly staff. No unexpected fees/concerns. Great waiting room atmosphere. Great communication throughout the process. No unexpected fees/concerns. Great waiting room atmosphere. Great communication throughout the process. More