Ken Ganley Subaru Wickliffe - Service Center
Wickliffe, OH
251 Reviews of Ken Ganley Subaru Wickliffe - Service Center
They are efficient and polite. I resent the surcharge for credit card ideas I believe their profit is adequate without I resent the surcharge for credit card ideas I believe their profit is adequate without More
Today was the first time I brought my car in for service. I had high expectations— and yet, everything about the experience exceeded them. The was as expected; the charges were as expected; the ease of drop I had high expectations— and yet, everything about the experience exceeded them. The was as expected; the charges were as expected; the ease of drop and pick up were as easy as one could imagine. And most of all, they communicate with their customers in a timely manner so you know what’s going on. Great job! Many thanks! More
Very professional service clean shop friendly service they explain everything in easy to understand terms they explain everything in easy to understand terms More
Joe is thoughtful, communicative and detailed oriented. He is a can do person. He handled my tire issue expeditiously and with class. He is a can do person. He handled my tire issue expeditiously and with class. More
The customer was awesome! They took my name took me to the lobby . They made sure I was comfortable took my keys . I received email saying they started my service then all don They took my name took me to the lobby . They made sure I was comfortable took my keys . I received email saying they started my service then all done less than a hour. Everybody was so nice even the cashier and Annette the scheduler More
Have used their service center twice for scheduled maintenance and it was excellent service both times, the latter with a loaner. Service Consultant is Giovanni. maintenance and it was excellent service both times, the latter with a loaner. Service Consultant is Giovanni. More
They fit me in with no appointment after I had a questionable battery. Giovanni Casella was awesome. their customer service is unparalleled. They checked it, determined it needed to be replaced, and questionable battery. Giovanni Casella was awesome. their customer service is unparalleled. They checked it, determined it needed to be replaced, and it was done within an hour! Highly recommend Ganley More
I enjoyed working with Joe Vitale he was very helpful and pleasant. I wish that the office would send out reminders about getting your oil changed. They have stopped doing that pleasant. I wish that the office would send out reminders about getting your oil changed. They have stopped doing that More
The Service department is thorough and courteous. Repairs are completed in a timely manner. If the tech finds an issue not included in the service package, it is discussed as an option with no pressu Repairs are completed in a timely manner. If the tech finds an issue not included in the service package, it is discussed as an option with no pressure. More
Excellent service with caring staff. Treated with respect & work done well & explained to me in detail. Treated with respect & work done well & explained to me in detail. More