Ken Ganley Toyota Akron
Akron, OH
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Things went smoothly and work was done in a timely manner. Mike was very friendly and professional. The atmosphere at the dealership was very nice. Plenty of seating options. manner. Mike was very friendly and professional. The atmosphere at the dealership was very nice. Plenty of seating options. More
Dan Maloy as Service manager is so honest and very knowledgeable so I always rely on his opinions and diagnosis and follow him to every dealership he goes. I also understand that Ganley Toyota has had knowledgeable so I always rely on his opinions and diagnosis and follow him to every dealership he goes. I also understand that Ganley Toyota has had a great reputation for excellent service department and they DONT “UPSELL” like some other dealerships do. More
The staff was friendly enough, but having a policy of adding 2% to purchases made via credit card posted on a piece of paper next to the door is ridiculous. This should have been posted prominently on t adding 2% to purchases made via credit card posted on a piece of paper next to the door is ridiculous. This should have been posted prominently on their website and the CSR I spoke with to schedule the appointment should have advised me of the change in policy before I showed up for the service. More