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Ken Ganley Toyota Akron

Akron, OH

4.9
604 Reviews

1395 E Market St

Akron, OH

44305

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Showing 604 reviews

April 17, 2024

Things went smoothly and work was done in a timely manner. Mike was very friendly and professional. The atmosphere at the dealership was very nice. Plenty of seating options. More

by kaye mary davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Apr 19, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Toyota Akron. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2024

Jim was very kind and easy to work with. All i all the experience was smooth and with no pressure. More

by Sheepie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Weaver, James Steffen
Apr 09, 2024 -

Ken Ganley Toyota Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2024

I have been purchasing and have auto checkups with Ganley for 15 years and never been disappointed More

by dbarnett10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Michael Ash, Brian Elmore
Apr 08, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 02, 2024

Dan Maloy as Service manager is so honest and very knowledgeable so I always rely on his opinions and diagnosis and follow him to every dealership he goes. I also understand that Ganley Toyota has had More

by cdeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman who handled my payment was also very knowledgeable and helpful. , Michael Ash
Apr 04, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2024

They fixed my tire very quickly and I did not even have an appointment. They were extremely helpful and professional. More

by wilsoniifamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Apr 04, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

Good service but I would have appreciated it if my vehicle would have been washed. More

by markfinocchio122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Mar 29, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2024

The service (alignment) was performed quickly and efficiently. The service director (Caleb) was polite and considerate. More

by tadolph@uakron.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Hedric
Mar 21, 2024 -

Ken Ganley Toyota Akron responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2024

Their professionalism and since of urgency to things done and get them done right is what makes them a stand out tea! More

by Motmom1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Mar 22, 2024 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2024

The staff was friendly enough, but having a policy of adding 2% to purchases made via credit card posted on a piece of paper next to the door is ridiculous. This should have been posted prominently on t More

by Dmnutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Mar 15, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 13, 2024

Ganley has been reliable and professional. Services my wife’s vehicle as well. We know that the job is done right. More

by dvs270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash, Davon Sumser
Mar 15, 2024 -

Ken Ganley Toyota Akron responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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