Ken Ganley Toyota Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 603 reviews
Leasing I hate car shopping but going to Ganley is very easy once you decide what you are looking for. Tell them and they go over all the options. You don' I hate car shopping but going to Ganley is very easy once you decide what you are looking for. Tell them and they go over all the options. You don't have to spend hours going over pricing and details. No pressure sales. Very friendly and knowledgable staff. More
They help you get the car you want for your price! Car shopping is a night mare to me because I don't have the best Credit Score in the world. At Ganley, they were able to work with me and help me get Car shopping is a night mare to me because I don't have the best Credit Score in the world. At Ganley, they were able to work with me and help me get the car that I wanted for the price that I needed for my budget without paying too much attention to my credit score number. Quick and easy! More
Great service Had a great experience at Ganley Toyota. Staff was very friendly, and the sales associates are very knowledgable. There was a no pressure atmosphere, Had a great experience at Ganley Toyota. Staff was very friendly, and the sales associates are very knowledgable. There was a no pressure atmosphere, which made the buying process enjoyable. More
Great service and professional I had a wonderful experience at Ganley. Taylor is very easy to work with and will go out of his way to accommodate your needs. the financing was I had a wonderful experience at Ganley. Taylor is very easy to work with and will go out of his way to accommodate your needs. the financing was seamless and easy and they found a fantastic rate for me. I also worked with sales manager Ryan who was very willing to work with me concerning my trade in. Be sure to ask for Taylor for your car needs. More
Car Leasing I have been leasing cars from Ganley Toyota for over 10 years and have had excellent service from both sales and service from the dealership. I woul I have been leasing cars from Ganley Toyota for over 10 years and have had excellent service from both sales and service from the dealership. I would recommend then to anyone wanting to buy a new Toyota. Paul Stone More
Great Buying Experience From the selection of cars to the attention to detail by the employees, Ganley Toyota has made a very happy customer. I will definitely be going to Ga From the selection of cars to the attention to detail by the employees, Ganley Toyota has made a very happy customer. I will definitely be going to Ganley Toyota for all future car needs. More
Certified Pre Owned purchase Roberto was super friendly and very helpful. The finance manager made everything easy to understand and had us consider different options that would b Roberto was super friendly and very helpful. The finance manager made everything easy to understand and had us consider different options that would benefit us. More
Dishonest/Felt like a scam Very dishonest and poor quality of work. Dealt with two salesman, each told us something different in regards to negotiating price of vehicle. The sec Very dishonest and poor quality of work. Dealt with two salesman, each told us something different in regards to negotiating price of vehicle. The second salesman said they have no room to negotiate prices as "we only make about $400 per vehicle sold," we found this difficult to believe. Note our trade in was later marked up more than $2500 and only needed an oil change (was a 2015 and had less than 17000 mile and in excellent condition). Did agree on a price for the vehicle we were purchasing, dealer agreed to fix the paint chips to hood and side doors, salesman explained that "my paint guy wet sands and paints" the areas needing repaired. When we picked up the vehicle the paint chips had mismatched touch up paint applied in clumps onto the chips. We have never encounter such a dishonest business that promotes deceiving its consumers and putting out poor quality until working with Ganley Toyota. More
Ganley is the only place to go Just wanted to say that i have never had a car buying experience like i had with Ganley toyota. Ken Ganley and Ruth Ham were excellent. Usually buyi Just wanted to say that i have never had a car buying experience like i had with Ganley toyota. Ken Ganley and Ruth Ham were excellent. Usually buying a car can be a pain in the butt, but with Ken and Ruth, it was was, fun, and no hidden games. Both were smart, knowledable, and trust worthy. They were never pushy, cocky or disrespectful, like you can get at other dealers. They went out and found the car i wanted, even though it wasn't at their lot, and got it at the price i wanted. The whole process was quick, streamlined, efficent, and very tailored to the customer. That is why i bypassed other Toyota dealerships around Cleveland and drove the extra couple of minutes to Akron. And it was well worth it. Please, if your interested in a Toyota, don't bother playing games, just go to Ganley Toyota and see Ken and Ruth. They were great, and i highly recommend More
Excellent dealership Third car leased from this dealership and extremely easy and knowledgeable people to work with. No high pressure sales people. They worked with us ith Third car leased from this dealership and extremely easy and knowledgeable people to work with. No high pressure sales people. They worked with us ith every detail and explained things very well. Very neat and clean surroundings. More