Ken Ganley Toyota Akron

We have dealt with Ganley since about 2000. My husband and I both lease cars about every 36 months and have our cars serviced at Ganley, as well. I picked up our 7th(?) Toyota from them on Thursday and w and I both lease cars about every 36 months and have our cars serviced at Ganley, as well. I picked up our 7th(?) Toyota from them on Thursday and was again reminded why we deal with them. Everything is upfront and no surprises. I highly recommend them. More

I bought a 2012 Scion TC and the fog lamp had defective tabs on it i took it in for service and the service department stated it was fixed and all taken care of since then the fog lamp fell out again and a tabs on it i took it in for service and the service department stated it was fixed and all taken care of since then the fog lamp fell out again and as i examined the service dept there had duct taped my fog lamp back in. Really who duct tapes a 2012 vehicle? Now they are trying to say its my fault after they have already got paid for warranty work from Toyota and cant explain how to do the work again cause they wont get paid for it. Most Horrible Service i have ever had..... More

Mike was very friendly when I first went to the showroom for a test drive. He showed me the entire car..even under the hood which I appreciated. He followed up with me about the sale pricing. When I for a test drive. He showed me the entire car..even under the hood which I appreciated. He followed up with me about the sale pricing. When I went in to make the purchase I was still undecided about features and he took the time i needed and worked with me to come up with the best car for me at a great price. More

They made turning in my lease a breeze. They were able to transfer my title to a new car & get me set up and out the door very quickly. It was an experience I normally dread, but they made it simple, tran to transfer my title to a new car & get me set up and out the door very quickly. It was an experience I normally dread, but they made it simple, transparent, and a lot of fun. More

We thoroughly enjoyed working with Ryan in purchasing our new Rav4. He was very attentive to our needs and didn't rush or pressure us. He was very knowledgeable about both vehicles we did test drives on an new Rav4. He was very attentive to our needs and didn't rush or pressure us. He was very knowledgeable about both vehicles we did test drives on and even took the time to show us a vehicle in the back lot so we could see a new color choice. We wish him much success at Toyota! More

Attitude and service was great, everything complete in one day. So easy, we leased our new Toyota at a great price. Came back in two weeks & leased a second car for three years also. Highly recommend dea one day. So easy, we leased our new Toyota at a great price. Came back in two weeks & leased a second car for three years also. Highly recommend dealership and Ryan Urban sales staff. Finance Director Alle, had no ups or changes to our price. How nice! More

This car experience is the best experience I have ever had purchasing a car. Rich was friendly, knowledgeable, attentive, and not at all the stereotypical car salesperson. The dealership is only about 4 had purchasing a car. Rich was friendly, knowledgeable, attentive, and not at all the stereotypical car salesperson. The dealership is only about 4 miles from our home and that is wonderful for me. My husband surprised me by "purchasing", not just "looking" as he told me we were doing. I love my 2013 Toyota Camry and Rich Williams is a keeper. He did a great job. Thank you, Rich More

Ryan was very knowledgeable in explaining the features of different models and answered all our questions without hesitation. He also made us very comfortable with him by not making us feel rushed at any ti different models and answered all our questions without hesitation. He also made us very comfortable with him by not making us feel rushed at any time. All of the staff that we worked with the dealership were very friendly and helpful. More

This was the easiest and most pleasurable car buying experience we have ever had. Ryan was courteous, professional, and patient. He took he time to answer all of our questions without hesitation. experience we have ever had. Ryan was courteous, professional, and patient. He took he time to answer all of our questions without hesitation. More

Mike Lamtman, the salesman, was knowledgeable, friendly and courteous. There were no high pressure tactics either in the sale of the vehicle or for the "extras" that included our talk with the service and and courteous. There were no high pressure tactics either in the sale of the vehicle or for the "extras" that included our talk with the service and financial reps. It was one of the least stressful car buying experiences I've had. More