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Ken Ganley Volkswagen Bedford
Bedford, OH
1,026 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,026 reviews
May 03, 2017
Superstar!!! Joe is a superstar. I am a four-peat customer with Joe. He has always been patient and understanding and I walk away each time a very satisfied custom Joe is a superstar. I am a four-peat customer with Joe. He has always been patient and understanding and I walk away each time a very satisfied customer. I pass on his name to all who are interested in purchasing a new/used vehicle. More
by Lovetta
Employees Worked With
Joe Walker
Helpful May 01, 2017
Shawn Really Wants to Help You Shawn couldn't be more helpful. He started the conversation by asking my husband and I about our current vehicles. He asked what we liked about the Shawn couldn't be more helpful. He started the conversation by asking my husband and I about our current vehicles. He asked what we liked about them. Then he asked what we were looking for in a new vehicle, especially any must-have features. This was extremely important since we were looking for a manual transmission vehicle with certain options. He showed us the vehicles in stock that had some of the features, so we could envision them. Then he and his manager searched until they found the exact car and had it transferred to their dealership. We love our car and couldn't be happier with the entire process. Thanks Schawn! More
by Elle in C-Town
Employees Worked With
Schawn Smith Jr
May 01, 2017
Excellent Such a great person to deal with very comfortable no pressure would definitely go back for my next vehicle just a very pleasant experience everyone t Such a great person to deal with very comfortable no pressure would definitely go back for my next vehicle just a very pleasant experience everyone there at the dealership was very helpful. Joe Walker is a great person to deal with no pressure very honest just a great experience altogether. More
by Adrienne1970
Employees Worked With
Wesley was a great big help thank you 😊, Joe Walker
May 01, 2017
Thrilled with the car and the shopping experience :-) Mildred was very attentive to our needs. She listened and responded promptly with information and assistance. We really felt like she cared and wante Mildred was very attentive to our needs. She listened and responded promptly with information and assistance. We really felt like she cared and wanted to help us get the car we really loved. Couldn't be happier! Our experience with Wesley (sp?) in finance was great as well. He was prompt, efficient, well organized and a pleasure to do business with. More
by MT in Hudson
Employees Worked With
Michael Friedman, Major Harrison, Mildred Savage
April 29, 2017
Shawn Smith My experience with Shawn was unbelievably exceptional! This was my first time purchasing a vehicle for myself and Shawn guided me to find my perfect m My experience with Shawn was unbelievably exceptional! This was my first time purchasing a vehicle for myself and Shawn guided me to find my perfect match. Other dealers have made me feel uncomfortable and Shawn made sure he got to know me and my interests. He really cares about his customers and everything we want. It was a quick and easy process and I'm so thankful for shawns guidance! More
by Batman
Employees Worked With
Schawn Smith Jr
April 28, 2017
Great 16th Birthday Surprise In early March we met Schawn at the IX Auto Show, he made a great impression on us, when it was time to find a first car for our daughter's 16th Birth In early March we met Schawn at the IX Auto Show, he made a great impression on us, when it was time to find a first car for our daughter's 16th Birthday( in late April), we only thought of him. And boy are we glad we did! We came in on a Thursday evening, looking for a Jetta. Schawn scoured the inventory, and after 10 minutes found us the deal of the century. We were impressed with Schawn's professionalism and maturity. This won't be the last car we buy from him. We highly recommend him to those seeking a VW. More
by Abbijetta
Employees Worked With
Joe Scott-also very helpful, Schawn Smith Jr
April 28, 2017
A highly competent team that goes above and beyond! The salesperson that I woked with was Joe Walker. This guy KNOWS his VWs. I am a long time VW enthusiast and I am almost always frustrated that the The salesperson that I woked with was Joe Walker. This guy KNOWS his VWs. I am a long time VW enthusiast and I am almost always frustrated that the salesperson knows less than I do about the available trims and what can be optioned and what can't. This was NOT the case with Joe. He was all over the details and made the decision process amongst trim levels almost effortless. I also worked with Jennifer in finance on the lease. She took extra time (that she did not have) to make sure that we got the right lease on the right terms. It would have been so easy for her to let us go with a 48 month lease to save a few bucks onthe payment but she took the time to show us how the 36 month lease lined up better with the vehicle warranty and even helped us with some advice on how to get our credit score up so on the next lease we'd be able to swing an even better deal. I Highly recommend this dealership to anyone looking for any of the brands they sell - more importantly, i'll be back soon to lease another car when our lease is up. This team ROCKS! More
by Rocco
Employees Worked With
Jennifer in finance, Jeremy Eisenberg, Joe Walker
April 26, 2017
Great customer 2 Major was awesome he got me in a brand-new car with little down and he had great customer service. I recommend him to anyone looking to buy a new car Major was awesome he got me in a brand-new car with little down and he had great customer service. I recommend him to anyone looking to buy a new car or used More
by LATOYA A HAYNESWORTH
Employees Worked With
Major Harrison
April 25, 2017
Extravagance Within the walls of this company resides a wonderful team warm smiles and highly motivated individual who are willing to help and assist working on an Within the walls of this company resides a wonderful team warm smiles and highly motivated individual who are willing to help and assist working on any budget. Building a relationship here makes me want to recommend this place to my friend and family. More
by Desmond Jamall
Employees Worked With
Major Harrison
April 23, 2017
best car buying experience I've ever had Good service good staff real knowledgeable didn't feel like I got hustled at the end of the experience I feel like I made a good informed decision Good service good staff real knowledgeable didn't feel like I got hustled at the end of the experience I feel like I made a good informed decision More
by c1884
Employees Worked With
Mildred Savage
