Ken Garff Buick GMC - Service Center

Expect to pay more that original qoute. Don't buy their package deals, they ar actually through a 3rd party. Go anywhere but here. Don't buy their package deals, they ar actually through a 3rd party. Go anywhere but here. More

I'm not very satisfied with the service department. I took my car in just for a good once-over before going on a long cross country trip. They found a 3 significant repairs they said I needed. I only c I took my car in just for a good once-over before going on a long cross country trip. They found a 3 significant repairs they said I needed. I only could afford 1, which they quoted me as $799 plus tax. When I picked up my Yukon the total was $950. The service rep said she must have missed a part, $40, and there was a "shop supplies fee that all shops charge" of another $40. I will be taking my Yukon to another shop to have the rest repaired. More

Zack bishop was great to work with and was very responsive snd accommodating. Would prefer to work with him in the future. responsive snd accommodating. Would prefer to work with him in the future. More

Always striving for customer satisfaction to the utmost. Excellant PR and professionalism in meeting customer needs. Excellant PR and professionalism in meeting customer needs. More

I get superb treatment when I go in for services. i am given details of the work being done on my vehicle as it happens. Quick turnaround time. i am given details of the work being done on my vehicle as it happens. Quick turnaround time. More

Your service department at Nissan and GMC made me want to service my own vehicles. This survey sucks, it times out and erased everything I wrote so I won't be writing all that again. Your service advisors, s service my own vehicles. This survey sucks, it times out and erased everything I wrote so I won't be writing all that again. Your service advisors, service managers, Angie your assistant are of no help. More

Was greeted promptly and professionally. I love the video sent by the technician showing me and informing me on the maintenance status of filters, tires, brakes, etc. - very useful!! I love the video sent by the technician showing me and informing me on the maintenance status of filters, tires, brakes, etc. - very useful!! More

Fast, efficient, and quality work with a nice place to wait. What more could I ask? The price was better than the independent shops. wait. What more could I ask? The price was better than the independent shops. More

I think the shop did fantastic work on the car but the guy at the front desk who took my keys, seemed like he couldn’t be more unhappy with trying to help me. Nothing puts a bad taste in your mouth like p guy at the front desk who took my keys, seemed like he couldn’t be more unhappy with trying to help me. Nothing puts a bad taste in your mouth like poor customer service. I ended up not having them do some work I wanted done because the customer service employee. More

It's easy to schedule an appointment online. Technicians send a video as they perform service so you are aware of exactly what is bring done. Comfortable area for customers to wait. Service is e Technicians send a video as they perform service so you are aware of exactly what is bring done. Comfortable area for customers to wait. Service is efficient and thorough. More