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Ken Garff Hyundai Southtowne

Sandy, UT

4.3
688 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence
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10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 688 reviews

March 24, 2026

The staff at Ken Garff Hyundai Southtowne were fantastic to work with. We came in after our car was totaled. We didn't know what we really wanted. Taylor our sales rep was patient and informative. Freddy th More

by john.deveraux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
March 23, 2026

The rep was great. .. Easy process and I was in and out. Thank you so much. He was friendly and just very nice to deal with and understood my needs. Thank you. More

by dereklindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2026

It was a smooth purchasing experience and the salesman and manager were knowledgeable and easy to work with. More

by anna.semadeni
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stocking
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sina
Mar 23, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. Please feel free to reach out directly if there is anything we can do to further assist you. We hope to see you again in the future! Chris Carmody, General Sales Manager chrisc@kengarff.com

March 21, 2026

They heard me but never listened. It left in worse condition than it showed up. I will gladly pay more to take it to a different dealership next time More

by Jon.lowe
Recommend Dealer
No
Employees Worked With
Chase V
Mar 23, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Jacob Skuba, Service Manager jskuba@kengarff.com

March 20, 2026

David apologized for my car breaking. He found more issues and took care of them, under warranty. That's why my family has had 7 Hyundai... More

by dan@mnkrogs.net
Recommend Dealer
Yes
Employees Worked With
David McIntosh
Mar 23, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 20, 2026

Was treated nicely and kept informed with all the work. Having uber ride back and forth was appreciated More

by refman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Clemens
Mar 20, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 20, 2026

Excellent Very helpful and wonderful to work with Listening and understanding my needs and taking care of them More

by dolly2
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 20, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 19, 2026

I really like the way they treat all of their customers here at the dealership More

by Genaveve
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 20, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 19, 2026

The worst experience with a dealership I have ever had. The customer service from the person in charge of my service was despicable. Not only was the communication was half-assed and sometimes non-existen More

by Dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Mar 20, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Jacob Skuba, Service Manager jskuba@kengarff.com

March 18, 2026

Our shopping experience was great, purchase was smooth. These guys are great to work with. More

by r_semadeni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stocking
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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