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Ken Pollock Volvo Cars
Pittston, PA
385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 385 reviews
April 20, 2024
Great Dealership experience. Transparent Pricing and competitive pricing. It's not the first time I have driven close to two hours for a great deal. The buying process was sea Transparent Pricing and competitive pricing. It's not the first time I have driven close to two hours for a great deal. The buying process was seamless. Everything was handled professionally, from the initial inquiry about the car to the paperwork. Price sells cars and is worth the drive. More
by Paulc5r
Employees Worked With
Derek Sendrick, Cory Hendry, Derek Kurkoski
Helpful July 24, 2023
Wow, I’ve never done this before but, I am now because I just had the easiest and one of the best car buying experiences in my life…and I’m old. The salesman we worked with, Cory Hendry was warm, personabl just had the easiest and one of the best car buying experiences in my life…and I’m old. The salesman we worked with, Cory Hendry was warm, personable, knowledgable and very focused on our experience as well as a bundle of positive energy. The finance manager made what is usually stressful to me, enjoyable. He too, knows his business. Both of them were professional and welcoming. I can’t imagine going anywhere else for our Volvo care after this experience. More
by Penelope Borko
Employees Worked With
Derek Sendrick, Cory Hendry
May 30, 2023
DEREK AND JONATHAN were Phenomenal. I’m so happy to get the car I want with great service. I never been so comfortable buying anything in my life. The anxiety was far away from me the w I’m so happy to get the car I want with great service. I never been so comfortable buying anything in my life. The anxiety was far away from me the whole time. Thank you guys for being a great team overall. Wishing you guys great success More
by Jesus is King
Employees Worked With
Derek Sendrick, Jonathan Williams
May 15, 2023
What a terrific car buying experience. The team at Ken Pollock Volvo are just top notch. I live in Upstate New York so it was a 4-hour drive for me, I can tell you it was well worth the dr The team at Ken Pollock Volvo are just top notch. I live in Upstate New York so it was a 4-hour drive for me, I can tell you it was well worth the drive. Talked with Cory on a Wednesday, I made the decision to buy the C40 on Thursday and drove it home that Friday. Cory made the deal happen for my wife and I at a price point that was just outstanding! Derek took care of all the financial side and everyone at the dealership was just awesome, (Thanks to Steve as well). This was such a smooth transaction and if you don't consider this dealership, you're missing an awesome opportunity with a great staff that really cares about their customers. My only regret is that I didn't know about Ken Pollock Volvo cars earlier in my life. Thank you for making this happen for me, I got the perfect car, at the perfect price and had one of the best experiences I have ever had with the nicest, most professional dealership I have ever dealt with. I just love the vehicle and appreciate Cory for making this happen. More
by Rogerp
Employees Worked With
Steve Greenburg, Cory Hendry, Derek Kurkoski
March 01, 2023
If you’re looking for the experience of a traditional dealership, KP Volvo is fine. If you’re looking for a traditional Volvo dealership experience, this place completely misses the mark. I was visiti dealership, KP Volvo is fine. If you’re looking for a traditional Volvo dealership experience, this place completely misses the mark. I was visiting family, and got a blowout on our 3.5 week old car. We towed the car to Ken Pollock, the closest Volvo dealer. They tried to push us off to just change the tire and send us on our way, and sounded annoyed when I said we’d like the damage to our rim fixed as well. I also asked if they can do anything about the scratches on the car from the rubber hitting it when the tire practically exploded. I was told our car is too dirty with salt to assess damage, and even if there are scratches, they’re not a body shop. (Yet, I would think that’s what their collision center is?) I asked them to wash it, regardless of cost, and they said they’d do it for free. They called back and said the rest of the car looks great, no scratches. When we got the car back, the entire front end was covered in surface scratches, and it didn’t even look like they hosed it off, let alone washed it. Fast forward 2 weeks, the paint is already chipping off of the rim. They never actually resurfaced the rim, and just slapped a coat of paint on it. We took the car to our local dealer to get corrected. Our cosmetic warranty won’t cover the cost to correct it since the work should still be guaranteed by Ken Pollock, (Though, I’m not driving 3 hours each way for the quality of work they did) and on further inspection, found out our rear rim is also bent. Ken Pollock either missed it or never performed a proper inspection on our vehicle, and put us back on the road with a damaged wheel. Our dealership was also able to buff our most of the scratches We’re loyal to Volvo, because we always get much better than your standard care. However, that wasn’t the case here. When I lived in PA, I loved the care that Ken Pollock Nissan always gave me. They’ve either gone down hill or the sentiment hasn’t transferred to their Volvo arm. More
by shukru
Employees Worked With
I don’t remember
September 27, 2022
Great, friendly and easy buying experience with Eric Peters and entire staff at KP Volvo. This is our 4th purchase in he last 6 years. Peters and entire staff at KP Volvo. This is our 4th purchase in he last 6 years. More
by tonicrevo@gmail.com
Employees Worked With
Eric Peters
September 16, 2022
This dealership have some of the nicest and most helpful people I’ve ever met at any dealership. I 10 out of 10 would recommend going to this dealership if you are looking for a new/used car to buy or lease people I’ve ever met at any dealership. I 10 out of 10 would recommend going to this dealership if you are looking for a new/used car to buy or lease. More
by trevwynne
Employees Worked With
Eric Peter , Derek Sendrick
August 23, 2022
The entire experience at Ken Pollok Volvo has been nothing short of exceptional. We pulled into the parking lot and were able to browse without being pounced upon (BIG plus in my book). After a fe nothing short of exceptional. We pulled into the parking lot and were able to browse without being pounced upon (BIG plus in my book). After a few minutes of looking at a particular vehicle, we were about to head in to inquire about it when Eric Peters came out and asked if he could help or answer any questions. We never felt pressured by a pushy sales person. Eric was courteous and professional the entire time and was able to answer all of our (many) questions. He was extremely familiar with the vehicle and all of its features. Everyone at the dealership was friendly, courteous, and professional, including Derek who handled the paperwork process. Also a special thank you to Marc who set me up with an appointment for my first service and to Cory for assisting with some of the features the day I picked up the car. I arrived at Ken Pollock Volvo a little reluctant due to a previous experience at a different dealership (and the current vehicle ‘market’), but left a completely satisfied customer. I would recommend Ken Pollock Volvo to anyone looking for a vehicle. There were no “market adjustments” added to my cost. I received a fair price on the 2023 XC40 that I bought as well as a fair price on my trade. Thoroughly pleased with the entire experience. More
by Terri T
Employees Worked With
Eric Peters - Product Specialist, Derek Sendrick, Cory Hendry, Marc Larson
