Ken Wilson Ford Inc.

Ken Wilson Ford is THE BEST!!! Everyone at QUIK LANE is friendly, professional, and VERY helpful. Susan (who sold me my 2018 Ford) and Silvia at the front desk are awesome. Driving from Mars Hill to Cant friendly, professional, and VERY helpful. Susan (who sold me my 2018 Ford) and Silvia at the front desk are awesome. Driving from Mars Hill to Canton is no problem for me, particularly when one considers the quality of service. Love Ken Wilson Ford!!!!! More

I have been satisfied with the service I have had at Ken Wilson Ford, I have a 2006 ford (still have it) will be back for service when needed. Wilson Ford, I have a 2006 ford (still have it) will be back for service when needed. More

Bought a 2020 explorer have had it 2 weeks has spent a week in the shop. I got it back with a half tank of gas went in with a full tank. 4 days latter it went back for more electrical issues. Idk what has week in the shop. I got it back with a half tank of gas went in with a full tank. 4 days latter it went back for more electrical issues. Idk what has happened to there service department over the past couple years. It has went down hill. I know have a new vehicle that sits were I bought it and not in my driveway. More

I love my truck , I love Ken Wilson ford ..Ken Wilson I love my truck , I love Ken Wilson ford .. Ken Wilson Ford has the highest of reputation and lives up to it every time . Thanks I love my truck , I love Ken Wilson ford .. Ken Wilson Ford has the highest of reputation and lives up to it every time . Thanks More

Ken Wilson Ford does good work at a fair price. I have been taking my car to them for 8 years now and have no reason to go elsewhere. been taking my car to them for 8 years now and have no reason to go elsewhere. More

I purchased my 2010 Ford F 150 as a pre-owned vehicle from Ken Wilson 6 years ago. Since that time I have used their service department for all service related issues through the service department. At f from Ken Wilson 6 years ago. Since that time I have used their service department for all service related issues through the service department. At first, all service handled was done in the service department. At one oil change I waited for over 3 hours for an oil change at which point I went elsewhere. Since they opened the Quick serve bays I could not be happier with the attention, personal service and professionalism of the team there. I just completed a 100,000 mile service on my vehicle and remained pleased with the service and will continue to return for future services. If I may make one recommendation...please replace the chairs in the waiting area of the Quick Serve. The chairs were worn and so uncomfortable that any wait time in them was painful. Other than that...great job guys! More

We returned to Ken Wilson Ford this month to buy another Ford truck as we had such a good experience in 2015 when we purchased our last 2015. Susan Dinney, the salesperson, was excellent. She's been there Ford truck as we had such a good experience in 2015 when we purchased our last 2015. Susan Dinney, the salesperson, was excellent. She's been there for many years, knows her stuff put is no pressure and great to work with. The reason we came back because of Susan. Our entire experience was great with one exception. We're in the middle of a huge spike in cases during this pandemic. The finance guy was in a small, enclosed office, not wearing a mask and only put it on when we asked (which he did without complaint) although it kept coming off his nose. I did not feel safe. We stood in his doorway as much as possible and did not ask all the questions we would have liked. Otherwise, Ken Wilson Ford has been great. More

I’ve looked at truck all over everywhere and came back to Ken Wilson. Because of there’re attitudes. I have a ford dealer here where I live but I can’t deal with them. Mr Eddie McGill my salesman was aweso Ken Wilson. Because of there’re attitudes. I have a ford dealer here where I live but I can’t deal with them. Mr Eddie McGill my salesman was awesome He calls me now even after I bought my truck to find out if all is well. Very good place. Will recommend again More

I would normal give Ken Wilson 5 stars until I took my 2003 Explorer in to have the defroster and fan fixed. After paying them over $1700 you would think it would work great but no, I took it back again a 2003 Explorer in to have the defroster and fan fixed. After paying them over $1700 you would think it would work great but no, I took it back again and was told because it was a older model it takes a lot longer for the defroster to clear the window which the only way I could get the window cleared was with scrapping it. So I took it to Clay's Automotive in Leicester and guess what when they checked it out they found 3 mouse carcasses and a nest in the fan and I was told at Ken Wilson's they checked the fan. I think they just put a part in that the SUV didn't even need because there was no difference in the way it ran then before I took it in to have it fixed. But after Clay's Automotive got through with it the fan is quite and cleans my window in no time. So without you have money to throw away don't go to Ken Wilson's. I have bought 3 vehicles from Ken Wilson's in the last 20 years and I'm fixing to buy another Ford but it won't be from Ken Wilson's. Anita More

I was charged for the premium warranty and none of the work was ever done to my truck, no record of any service being done.. I own a race team with large trailers and I will be putting decals on then read work was ever done to my truck, no record of any service being done.. I own a race team with large trailers and I will be putting decals on then reading All BULL Wilson. A joke of a dealership..beware... More