Kendall Chevrolet of Marysville

We purchased a new Subaru Legacy from Roy Robinson and were very saitsfied. The service was great and we would suggest this dealership to others who were looking into buying a new subaru. were very saitsfied. The service was great and we would suggest this dealership to others who were looking into buying a new subaru. More

I had to wait 2 months waiting for a phone call to tell me my mirror part was in and never received a phone call so. I decided to call and see if it was in last wk and I was informed when I call ya it was me my mirror part was in and never received a phone call so. I decided to call and see if it was in last wk and I was informed when I call ya it was there waiting for me. So I scheduled for an oil change and my mirror and then two days after that I received a call to let me know my part was on my voicemail. So I called the guy back to tell him he is the one I already talked to and scheduled with so please check to make sure I'm in the system. I was. When I went in John (I can't remember his last name but he sat closest to the working area) helped me when I came in. He was very helpful to me letting me know more on how my warranty worked and took me out to my truck to show me that I needed to if my sway bar bolts that had come off. And talked to me a little about my truck. I thought he was very personal and really felt like he wanted to make sure I knew what part he was talking about to get it fixed ASAP. I've always dealt with Roy Robinson in marysville for all my Chevy I buy and I appreciate the workers that go that extra mile to make sure I understand. Thanks More

I had my heart set on a brand newFord Explorer, my husband's was on a Toyota Somethingorother. We did our due diligence and test drove vehicles from every dealership on I-5 from Lynnwood Toyota throug husband's was on a Toyota Somethingorother. We did our due diligence and test drove vehicles from every dealership on I-5 from Lynnwood Toyota through Everett Dodge. We met many salespeople: the disengaged, the pushy, the overly friendly. All I had to do was make "it through" Chevy, and I was on my way to my dream vehicle with the black and caramel interior and adjustable foot pedals. At Roy Robinson Doug Patchet greeted us right away and listened to what I was looking for. I sat in a couple of vehicels and after listening to my feedback, Doug led us to the Equinox. It was dazzeling white with a beautiful two-toned black and dove grey interior with red stitching. I couldn't wait to get in it. During the test drive, I was full of questions and Doug answered each one in a professional and believable manner. I felt very comfortable with him. This was a used 2012 with 10m miles, but in perfect condition. By the time the ride was over, I knew I wanted THIS car! Doug handled everthing and smoothed out the details. I chose the optional Xzilon coating to keep the car looking showroom new. The service department did a beautiful job. I am very proud of me new car and totally satisfied with my experience at Roy Robinson. I never expected this kind of treatment in buying a "used" car. It felt like a new car experience More

The salesman went beyond his duties to ensure that I was completely satisfied with my vehicle, even after the transaction was complete. Follow-ups were made by a handful of people at the dealership in order completely satisfied with my vehicle, even after the transaction was complete. Follow-ups were made by a handful of people at the dealership in order to see if I was completely satisfied with the sales transaction. More

Yesterday, I purchased and took possession of a 2113 Subaru STI from the Roy Robinson Dealership in Marysville, WA. The purchasing process was easy and low pressure from beginning to end. As soon as Subaru STI from the Roy Robinson Dealership in Marysville, WA. The purchasing process was easy and low pressure from beginning to end. As soon as I walked in the door I was greeted and escorted back to the salesman that had taken my vehicle order in December or 2012. He was very friendly and approachable. I traded in my 2010 Subaru WRX (which had been purchased from them) and felt that they gave me a very fair trade in value which was applied to the purchase price of my new STI. I financed my vehicle through one of the preferred financial institutions that the dealership worked with and felt that I got an excellent APR on my vehicle. Through the financing process I worked with a warm and friendly woman (who, coincidentally, had been the salesperson that sold to me my first Subaru). She provided useful and insightful information about extended Subaru warranties, maintenance plans, etc., and not once did I feel that there was any pressure to buy any of them. As this was my second purchase with Roy Robinson, I had come to expect a superior car buying experience, and I was not disappointed. In fact, I believe that the quality of customer services was better than it has ever been before (although I’m not sure how they could have improved their already excellent customer services). I highly recommend that anyone interested in purchasing a new vehicle visit Roy Robinson. More

Mark miller made the purchase really nice, fast, perfect trade in,I would recommend this dealer 100%, this was one of the best purchase ever did. trade in,I would recommend this dealer 100%, this was one of the best purchase ever did. More

Worked with Mark Miller in sales and he was able to give me a good price on a new Subaru. The staff was very professional and I never felt pressured in any way. me a good price on a new Subaru. The staff was very professional and I never felt pressured in any way. More

I wanted a new,or late model trade-in, & have done web searches and friends, and become aware of the Subaru Forester's features. After dealing with salesperson, Kelly Rayson, with his knowledge of web searches and friends, and become aware of the Subaru Forester's features. After dealing with salesperson, Kelly Rayson, with his knowledge of it's features i was sure it was the car for my wife, and i(Sr's). A very courteous, and professional experience! Jerry Caldwell Marysville,Wa. 360-658-1313 More

Jim works in the RV Sales at Roy Robinson,But also can sell new and used cars, I had an awesome experience with Jim,He listened to my needs and was very easy to deal with,We were looking for a solid used sell new and used cars, I had an awesome experience with Jim,He listened to my needs and was very easy to deal with,We were looking for a solid used car that would meet my wifes needs for fuel economy,comfort and style,Jim showed me several different makes and answered all of my questions with a relaxed and knowledgeable attitude.We drove the vehicle of choice and did most of the process over the phone,I am happy to say Roy Robinson Chevrolet and Jim Cudney earned my business and I will refer friends and family to this hassle free buying experience,We couldnt believe they came in under my monthly payment request and got us an amazing interst rate!! Again Thank-You Jim for a great experience Wes More

I have had many experiences with buying cars from various I have had many experiences with buying cars from various dealerships in the Everett/Marysville area. Mark Miller was awesome! He is a Man of his Wor I have had many experiences with buying cars from various dealerships in the Everett/Marysville area. Mark Miller was awesome! He is a Man of his Word. He was so helpful and very supportive. I was so fearful of having to settle for less than what I really wanted. I love my new (used) Ford Edge. It was so much more than I thought it would be. Roy Robinson's Chevrolet still lives up to the name and reputation. Thank you Mark, and everyone that made it possible for me to get this vehicle. Most of all I am extremely pleased with being able to prove to my ex-husband and youngest daughter that they were wrong....... Thanks again! Happy and Respectfully, Sheri Matz More