Kendall Chevrolet of Marysville

Great Dealership! I went in to look at a new Colorado to replace my aging truck. Nick came out and asked what I was looking for and directed me to the perfect truck out I went in to look at a new Colorado to replace my aging truck. Nick came out and asked what I was looking for and directed me to the perfect truck out of several on the lot. Sale was very straightforward, no pressure and no nonsense to speak of. After the sale Nick went so far as to contact a local canopy dealer to tell him I would be coming so he would stay a little late. Nick even brought back a canopy brochure to hand me at delivery of my new Colorado to look over. I would definitely recommend Nick if you are looking for a new Chevy. More

Great Job! Randy was very easy to work with getting my Tahoe lease done. First class all the way! I will be going back when my lease is up. Randy was very easy to work with getting my Tahoe lease done. First class all the way! I will be going back when my lease is up. More

Nick Buckles Nick was awesome in helping me with my new Tahoe and I just love it will be telling all my family were to go for any new vehicle they need and to pl Nick was awesome in helping me with my new Tahoe and I just love it will be telling all my family were to go for any new vehicle they need and to please ask for Nick Thank you so much Jackie Howes More

Excellent as always We have purchased many vehicles from Roy Robinson, and this buying experience was no different than the first time. We have always been treated with We have purchased many vehicles from Roy Robinson, and this buying experience was no different than the first time. We have always been treated with respect by a friendly and knowledgeable staff. Never any high pressure sales tactics. They didn't have the vehicle we wanted on the lot but were able to locate one at another dealership, which happened to be in Oregon, and had it for us within two days, and kept us informed through the entire process. Everyone we dealt with made for a very pleasant experience, starting with the salesman all the way to the finance department. Everyone involved was friendly and helpful. I would highly recommend this dealership to anyone. More

People that know there business Friendly easy to talk with salesman helped us with our selection and locating the right vehicle for us. All questions I had were answered and expl Friendly easy to talk with salesman helped us with our selection and locating the right vehicle for us. All questions I had were answered and explained to my total satisfaction. More

No hassles We started out a 2 different dealers while looking for a used car. Both other dealerships made me want to stop looking for a new car right then and t We started out a 2 different dealers while looking for a used car. Both other dealerships made me want to stop looking for a new car right then and there. Came in to Roy Robinson and was actually happy to be car shopping again. They never tried to sell us anything out of our price range, and didn't laugh in our faces for having less than perfect credit or for needing to stay in budget for the car payment. Both Woody and Brian worked with us until we found something we were happy with. And I mean worked with us. We started our car shopping in July and didn't actually purchase one until November. They both checked in with us and let us know of anything that had hit the lot that met our requirements. I will definitely let people know to shop at Roy Robinson the next time they're looking for a car - new or used. More

Bad Memories SAlesman was horrible, It's taken me this long to get the experience calmed in my mine to write this. Bought a 2008 New in 2008 Silverado Crew 4x4 e SAlesman was horrible, It's taken me this long to get the experience calmed in my mine to write this. Bought a 2008 New in 2008 Silverado Crew 4x4 ect..... Late evening sale. salesman worked us over with his scamming way and then pushed us out the door. totally felt screwed. Hurry and out. Left truck over weekend for some detail work some scratches to be removed. came back on monday and there were more scratches on front of truck and 50 more miles on the speedometer. This Told told me someone went for a joy ride. We hope the salesman doesn't work there anymore . When I originally decided to wait on the purchase and asked for my keys to my trade in he wouldn't give them back. I asked him 4 times. I had to threaten him with calling the police. I choose to not buy another Chevy there and every time I drive by robinsons on the freeway I get an ill feeling. More

Horrible. Do not go here. Worst Experience What a joke. This dealership deserves ZERO star. I went to the Subaru Dealership 8/9/2014 because I am looking to buy a car within the next month or s What a joke. This dealership deserves ZERO star. I went to the Subaru Dealership 8/9/2014 because I am looking to buy a car within the next month or so. I told them I want to test drive a WRX and a BRZ. I called before I went in to check if i need to make an appointment to test drive a car and they said no. Not only did they not have a WRX on the lot (which wasn't a big deal because of the high demand I understand), the sales person told me they need to run a CREDIT CHECK on me to TEST DRIVE a freaking car. Are you kidding me? I'm sorry but when I try on clothes and shoes at the mall, they don't run a credit check on me. The sales person was Dave Koshak. Not only he was disrespectful, he was wasted my time with all the unnecessary B.S and him rambling about something which I didn't even pay attention because it was waste of time and energy. He never apologized for being disrespectful. After an hour of wasting my time, I finally got to test drive a BRZ. He took my Driver's license and insurance to make a copy. He repeatedly told me they will not run a credit check without my consent and I never consented. If I find out they did (which they have all the information on my driver license to do a soft credit check), I will take legal actions, which can be up to $2,500 fine to the dealer from what I understand. On Dave Koshak's business card, it stated he is an internet consultant but he even had trouble typing my cellphone number on his computer. It seemed like he doesn't even know how to use computer well. how pathetic. A Word of advise to the Dealership and the sales person: Everyone who walks through your dealership door can be a customer. Doesn't matter if they are Asian, White, Black, old or young. Just because they look young or dress young doesn't mean they can't afford to buy a car. Granted, I look young for my age and I was wearing graphic T-shirts and shorts but that shouldn't matter. I am a college graduate and have a career. Stop prejudging people and learn how to respect the customers. Without us you will have no business. I wonder how different I would have been treated if I went in wearing a suit. I will never go back to this dealership again. What a horrible experience. Even made me doubt Subaru. I will contact the Subaru about my experience with this dealership. You have pissed off the wrong person. More

Pleasant Purchase I HAVE BEEN TO MANY CAR LOTS BUT NEVER HAVE WE EXPERIANCED A SALES PERSON SUCH AS DOK CHANG. THERE WAS NO PRESSURE, JUST A HELPFUL, INFORMATIVE, COURT I HAVE BEEN TO MANY CAR LOTS BUT NEVER HAVE WE EXPERIANCED A SALES PERSON SUCH AS DOK CHANG. THERE WAS NO PRESSURE, JUST A HELPFUL, INFORMATIVE, COURTEOUS, PATIENT, SALESMAN WHO ACCOMODATED US ACCORDING TO OUR SCHEDUAL. HE TREATED US LIKE A GOOD FAMILY MEMBER AND WE FELT COMFORTABLE AND CONFIDENT. WE WILL RETURN TO DOK CHANG FOR ALL FUTURE PURCHASES. WE PURCHASED A BEAUTIFUL SUBARU OUTBACK. ON THE SURVEY IT IS NOT GIVING ME THAT OPTION. THANK YOU More

"Wonderful Experience" I did extensive online research on the 2014 Chevrolet Silverado and I also visited five dealers in Snohomish County. I already knew the price that I s I did extensive online research on the 2014 Chevrolet Silverado and I also visited five dealers in Snohomish County. I already knew the price that I should pay for my 2014 Silverado before I visited the car dealers. Roy Robinson Chevrolet gave me the best price before I started the negotiation process compared to other car dealers. After we negotiated the price, the salesman gave me additional rebates that I was not aware of, which reduced the sales price more. I recommend Roy Robinson Chevrolet to other customers who are planning on purchasing a vehicle. More