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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,511 Reviews
Call Service Center (786) 231-2222

2,511 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

Sort by
October 18, 2021

The customer service at this establishment is much more than excellent. Thank you for your care. More

by CAPPAREJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Bean
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Oct 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Helpful
October 18, 2021

This dealership staff members are all do not care...#scamer#lies#over charge. The only good service is when your buying a car and the still xxxx you on that. More

by shorn2940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of service suck xxx
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Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We are very sorry that you feel you had an unfavorable experience with us recently. We always pride ourselves with making sure the customer is met with courtesy and their service is efficient. If we have failed to meet your expectations in any way, please let us know and together we can make it right. Please include your contact information to social@kendalldcjr.com so we can have a team member speak with you directly to resolve any issues. Hope to hear from you soon.

Helpful
October 15, 2021

As always amazing service from beginning to end. Service is reliable and efficient. Ver pleased with all staff members. More

by vazquez.ulises7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

Helpful
October 15, 2021

Everything was as says per the agent in time matter. Agent was very kind and gentle. More

by Yoandy Yera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Helpful
October 13, 2021

I took my vehicle for a oil change service, and I was told my vehicle will be ready in about 1 hour and a half. I was there for 3 hours! The service advisor told me after about 2 and a half hours of been More

by MAGP80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember his name
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Oct 13, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We apologize that your wait time was longer than anticipated and that you did not receive 100% customer satisfaction. We certainly understand the value of your time and keeping a schedule. Please feel free to submit your contact information to social@kendalldcjr.com so we can discuss further with you how we can resolve the matter together. Hope to hear from you soon.

Helpful
October 13, 2021

The service advisor was prompt, courteous, and knowledgeable. I was called and given updates on the progress of the repair, and that’s all one can ask of a service department. More

by Jac 2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Oct 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Helpful
October 13, 2021

Took my car for a simple fix, got it back a month later. Terrible Service More

by John Santin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
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Oct 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely apologize that you were not fully satisfied after your recent interaction with our service center. We always want to make sure that every time you leave our sales and service centers you are happy and feel welcome to always return. Please provide your contact information to social@kendalldcjr.com so we can speak with you directly to gain a resolution. Hope to hear from you soon.

Helpful
October 07, 2021

Great customer service. Shauna helped answer all my questions and get my car serviced. Everything went smoothly. More

by NICOLETATIANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Helpful
October 05, 2021

I had a great experience , was in and out in around and hour and would like to compliment Paula my service adviser , she was very professional and on top of things! More

by LAZAROCARBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula was excellent
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Oct 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Helpful
October 02, 2021

Great customer service, Mrs. Veronica was checking on me knowing that I was there waiting for a long time. More

by carlosangulo96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Report | Print
Oct 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Helpful
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