Kendall Ford of Bozeman

ornery Took my E350 diesel Sportsmobile 4WD conversion to the dealer service and RV service for 2 simple persistent beeps I couldn't figure out. Terrible com Took my E350 diesel Sportsmobile 4WD conversion to the dealer service and RV service for 2 simple persistent beeps I couldn't figure out. Terrible communication first off. The told me they found what the problem was. One was a CO2 alarm that goes off when the RV battery gets depleted, second was a problem with the tire pressure sensing monitors system. They told me that the CO2 would stop beeping when the battery charged up, I told them that it would still go off every time I started up the van even if it had been fully charged the night before. No solution to that problem, then they sent it over to RV where they figured out the TPMS beep, but said they couldn't figure out how to fix it without the manual, which is available online. I told them to call Sportsmobile for assistance, who are great to work with. I got a call that it was done and ready to go, but they had fixed neither problem. For all this I got charged $251.94. They couldn't be bothered to look up the manual or call Sportsmobile. It seemed that my vehicle was an inconvenience and was not worth their efforts. They also charge $30.00 per day if you don't come get your vehicle right away. I was considering purchasing an F350 diesel to replace the van when I sell it, not gonna happen at Bozeman Ford. More

EASY PURCHASE This is the second vehicle I have purchased from Bozeman Ford and both experiences were great. I was treated as a person not just a sale. Would rec This is the second vehicle I have purchased from Bozeman Ford and both experiences were great. I was treated as a person not just a sale. Would recommend you contact Gary Berg if you are interested in making a purchase. More

great service, friendly and helpful people I went there with my RV, without an appointment on a Thursday afternoon at 16:30 with 2 problems and without knowing what was wrong, they took the tim I went there with my RV, without an appointment on a Thursday afternoon at 16:30 with 2 problems and without knowing what was wrong, they took the time and effort to make one of the technicians available and they fixed both problems same day. Awesome service! More

No presssure sale. Quite easy to work with. No pressure to buy. Great contact. Kept the promises that were made. Everyone was very friendly towards my wife and me. Quite easy to work with. No pressure to buy. Great contact. Kept the promises that were made. Everyone was very friendly towards my wife and me. More

Well, I was desperate! I had 2 leased vehicles, but only for a few months with barely 1,000 miles on each. We had a family emergency that required that a trade for a vehicle I had 2 leased vehicles, but only for a few months with barely 1,000 miles on each. We had a family emergency that required that a trade for a vehicle that could pull a small trailer. After many visits, much conversation, and involving the General Manager, we were finally able to get the needed vehicle. Unfortunately, we ended up with monthly payments that were MORE than 2 previous payments combined. I understand that I was upside down on the lease end, but even with $5,000 down, you think you'd pay less, especially on a $32,000 (msrp) Escape! But desperation had it's day and we did get down the road. Sales person was personable, but let the manager work the sale. More

Average Service wasn't the best, but okay. I thought that maybe since it was Ford it would have been better than JiffyLube, but not really. I had an issue but Service wasn't the best, but okay. I thought that maybe since it was Ford it would have been better than JiffyLube, but not really. I had an issue but it seems to have resolved itself, somehow. More

puchase used vehicle My daughter purchased a used vehicle from Bozeman Ford Dec. 2014. Our sales associates were Brenda Solberg and Mark Mckernan. I was several thousa My daughter purchased a used vehicle from Bozeman Ford Dec. 2014. Our sales associates were Brenda Solberg and Mark Mckernan. I was several thousand miles away and was unable to deal face to face with the dealership. Both these associates, treated our young adult like there own. They really cared about making sure that she was going to be safe and happy with the new purchase. This was a huge load taken off by shoulders. Everything work out better than I could ever expect. It was a pleasure talking and dealing with these two professional and caring Montanans. A very happy Mom and Dad. More

Poor Customer Service We contacted Bozeman Ford on our way back from vacation in regards to E~350 Passenger Van to better accommodate our family and also spoke with the cam We contacted Bozeman Ford on our way back from vacation in regards to E~350 Passenger Van to better accommodate our family and also spoke with the camper division, as we were interested in purchasing a camper. We notified the sales associate that we would stop in the following morning, as my husband would be leaving for his job. When we arrived two associates were sitting at a desk with there feet on the desk chatting and a lil' dog sitting on the desk ( later found out dog's name was Molly) There were Three associates standing at another information type desk chatting, after waiting 20 minutes said excuse us, they looked....No reply! Then a camper associate came in about 10 minutes later and asked if we had been helped. He then directed us to another guy who was sitting at his desk just eating! He acted uninterested in helping us......after over an hour of waiting......we walked around camper lot with another associate, while they tried to figure out getting the van, the camper associate talked about another employees teen sneeking out of the house, being kicked out of MOTEL6 with his sons, and drinking beer (Extremely inappropriate in our opinion) Went back NO PROGRESS, associate was very arrogant and rude.......stated he would contact us later with info and price, yet to hear from them!! Went to another dealership and have decided to purchase a NISSAN!! Bozeman Ford's LOSS!!! ( and we get Ford friends and family discount) More

Happy Customer! I'll be honest, in the past I had service experiences at this dealership that were less than spectacular. Call me persistent though, or just stubborn I'll be honest, in the past I had service experiences at this dealership that were less than spectacular. Call me persistent though, or just stubborn, I kept coming back and kept raising my concerns with folks and I'm pleased to say they've been heard and addressed. Kudos to Lynn Rogers and her service staff -- I had both our 2012 Ford F-250 and our 2005 Mustang GT serviced in the last two weeks and the service was top-notch. I was able to get in and out efficiently and staff was super friendly, professional, and attentive to my concerns. Thanks Bozeman Ford for making this die-hard Ford customer happy! More

beware of the service took my escape in for repairs and a safety recall issue. i am not from bozeman, my child was operating the car at the time. i was not there to visuall took my escape in for repairs and a safety recall issue. i am not from bozeman, my child was operating the car at the time. i was not there to visually inspect the car when it was finished, one week and 1000 dollars later??? after i got the car home, idaho, i found broken hoses, a throttle cable not attatched propery, and the large engine cover missing??? bozeman ford denies any responcibility and i have no recourse. be careful if you choose this facility. More