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Kendall Hyundai

Miami, FL

4.0
700 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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15895 South Dixie Highway

Miami, FL

33157

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Showing 700 reviews

July 15, 2024

Nickolas was honest and helped with a smile, thanks to this my favorite dealership for standing by your warranty. Looking for a new Hyundai, in a few months More

by CPLSG71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raudel Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Kendall Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 14, 2024

Im still waiting to change a part that is broken in my car, they never call More

by DDIAZPANDO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 14, 2024

Came to change my battery because the prior week at Doral Hyundai they ignored my request to check on that. So, in five days I have to go twice to a two different dealers. More

by OSCARPAYA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 15, 2024 -

Kendall Hyundai responded

Hello Oscar: Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 14, 2024

Eric was an amazing sales representative. He was very respectful and explained the prices and our options to us. The last time I was at this dealership, I had a horrible experience. I was goi More

by lucyrm53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Posada
Jul 15, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric delivered such a great experience!

July 14, 2024

Karel Duarte service advisor he is great and he was the one that called to my attention on a paper work issue that will be fix soon. Naibi Ramos is an amazing manager. Hope to keep on bringing my car her More

by Barbara C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel Duarte
Jul 15, 2024 -

Kendall Hyundai responded

Thank you so much for your kind words, Barbara, and for taking the time to leave us this wonderful feedback!

July 13, 2024

The services were overpriced. The charge to use a credit card was truly outrageous. I will not be using this dealership for any services in the future More

by PHKIRCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lazaro Camejo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 13, 2024

Unprofessional, did not have the part that was needed to complete a repair that was on recall but did not let me know until hours later so i had to inconviniently find ride from the dealer to work and back More

by cactuslovers
Recommend Dealer
No
Employees Worked With
Cant recall, not listed
Jul 16, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 13, 2024

Bad Customer service. My car was ready and parked for more than one hour and nobody told me and when l notified to the agent he was laughing at his cellphone and couples m More

by JANETTEDuran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrisnel Francois
Jul 16, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience, Janette, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 13, 2024

They did a great job on my sensor crankshaft very nice pleased with the service More

by ambm1397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Barca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2024

Terrible customer service, no accommodations recall four hours no notice, mechanics great but the other service was terrible More

by dadams1947
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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