Kendall Lexus of Eugene

Kendall Lexus of Eugene
344 Goodpasture Island Rd
Eugene, Oregon 97401
(541) 683-5181

Manufacturer: Lexus

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Twenty-Four Month Rating: 4.7/5
17 Reviews
Kendall Lexus of Eugene

Overall Score: 5 Star Rating4.7



About Kendall Lexus of Eugene
Certified: Kendall Lexus of Eugene

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FRANKZING
5/22/2012 1:40:14 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: chris campbell

My Review of Kendall Lexus of Eugene:
We were in the market for a nice vehicle and were trading in two autos. I have been looking for a couple of weeks and did not have the best feeling at a couple of other dealerships. I went to Kendall Lexus and was met by Chris Campbell and felt totally at ease with her right away. She listened to my wants and came up with the perfect fit right away. She was professional and knowledgeable. She took the time to do what it took to make the sale happen. All the people we encountered were TOP NOTCH! Tammy B in finance was fast and informative. I have to say it was the most efficient and pleasant car purchases I have ever made.

A customer oriented experience all the way!!!

GREAT JOB!

Jeri and Frank Kessler

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hay8there
4/26/2012 10:48:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rod Bay

My Review of Kendall Lexus of Eugene:
First, Rod Bay promptly replied to our online request to schedule a Lexus test drive. When we arrived at our appointment, he had the two models available for us to try but we wanted to ask many questions. As a result of getting solid answers we only wanted to drive the Lexus ES 350. The personal and professional attention before, during and after the drive was exceptionable. Rod experienced an interruption and offered to pay for our dinner while he attended to the matter. We were in complete agreement. Additionally, and most importantly, he spent a tremendous amount of time demonstrating the numerous capabilities and amenities of the car. He was very thorough in explaining the mechanical and safety features as well. He assisted us with connecting our phones and transferring our contact lists. He guided us through the concierge experience. He was extremely careful to ensure that we had the knowledge and resources we needed to get started and to enjoy our new purchase to the maximum. He has also followed up since that time to see how we are enjoying our car, to offer any assistance, and to thank us for giving him our business. This has been the most positive auto purchase we have ever experienced. We will definitely recommend Rod and this dealership to our friends.

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james kloxin
4/24/2012 5:33:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Kuhnle

My Review of Kendall Lexus of Eugene:
Greg was very informed about the product. I have always owned Hondas and he convinced me the Lexus would be a better "fit" for what I was looking for. I needed a softer ride with the same dependability of my Honda's. After talking about my expectations he moved me to the Lexus RS350. I bought the car yesterday and have no doubts it will fulfill my expectations. I can't say enough good things about my buying experience.

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Jeanne Irmer
4/8/2012 5:13:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Spresser

My Review of Kendall Lexus of Eugene:
We enjoyed our 2008 Prius, but wanted more...so we went to Kendall Lexus of Eugene. They only had one CT 200h, we took it for a test drive, loved it, but we were concerned if we wanted a "yellow" car. Went home and went back to Eugene the next day, received a very wonderful offer on our Prius and drove our new Lexus CT 200h home. Yes, it was a yellow color, but looking closer, it was more like "golden". It is called Daybreak Yellow...but she is now known as MISS DAISY. We are driving her, love all that she provides for us, power, comfort,ease of driving, and we get many looking at her with envy and want to know more about her. So we do not hesitate to tell them all about her and what she can do, including fabulous gas mileage.

Now the three of us are on a 3 month, almost 10,000 mile trip around the country. Miss Daisy is anxious to meet all of our friends and family that we will visit. Thanks to Lexus of Eugene, Miss Daisy has been taken good care of over her first year, and she is in excellent condition to take this trip.

Anyone who wants to meet knowledgeable people who want to help and inform you about choosing the right vehicle for you, help you to keep your vehicle in the best condition needs to stop by Kendall Lexus of Eugene. They have been wonderful to us and to Miss Daisy, too!

Bob and Elmagene Irmer
Roseburg, Oregon

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25may74
3/20/2012 9:51:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Kuhnle

My Review of Kendall Lexus of Eugene:
We have experienced exceptional customer service from Greg Kuhnle at Kendall Lexus. He has been an excellent resource and provides us with all the necessary details on vehicles so we can make the best decision on the vehicle that will work the best for us. We have recently purchased a Lexus LS 460 and we are extremely happy with our choice. The dealership is over 85 miles away from where we live but it is worth the drive to get the friendly service from Greg and the team at Kendall Lexus. If you are in need of a car; used or new, Greg at Kendall will give you excellent service.

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yurashichka
3/13/2012 10:46:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Frank

My Review of Kendall Lexus of Eugene:
I bought two cars from this dealership in the past few years, an LX and a RX. At all times, I have experienced only excellent service and friendly salespeople. I look forward to doing business with again.

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ShannonLS
2/22/2012 6:11:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dana Bollinger and Rick Foster

My Review of Kendall Lexus of Eugene:
My husband and I usually dread car shopping. However, we cannot get over the amazing service we received at Kendall. They gave us what we wanted for our trade in and the new vehical we wanted at a great price. They were so friendly, personable and helpful, NOT pushy. We have already said we will be getting are next car from them. I have never had such a nice experience at a dealership. My husband and I talked about it all the way home. Thank you Dana and Rick, we will be back.

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cli0119
2/10/2012 5:15:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Campbell

My Review of Kendall Lexus of Eugene:
Chris is very nice and friendly,she gave me lots of help, i will recommend her to my friends who want to buy a new car!

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jared333
2/1/2012 11:13:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: sean cannon/ steve McMahon

My Review of Kendall Lexus of Eugene:
My wife and I have bought two cars in the past couples years from the Kendall dealerships in Eugene, Or. Every time we have purchased a car from the Kendall dealerships it has been stress free and a great experience for us. We have bought cars at other dealerships but it has never been a good expericne and we get stressed out. We will be buying several other vehicles from Kendall throughout the years if they continue to offer the great expercince and knowledge we have had the pleasure in dealing with at kendall.

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matsuo61
1/24/2012 11:55:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg

My Review of Kendall Lexus of Eugene:
Excellent service. We called ahead and they had 3 cars ready for us, when we arrived, to look at that matched what we were looking for. The price was already great so little negotiations were necessary. We had compared prices through the internet and the price given me was already lower than anything I could find listed. They were generous on the trade in. We did not feel any pressure from the saleman. He did a great job of talking up each car and pointing out any negatives he knew of. My wife and I were very happy with the service. We are very pleased with the car we bought and we are very happy with the price.

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