Read Reviews Kendall Subaru

Kendall Subaru

Kendall Subaru

20 Coburg Road
Eugene, Oregon 97401


(541) 465-4600

Kendall Subaru
Manufacturer: Subaru

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  • Customer Service:

    4.6
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.5
  • Pricing:

    4.2

24-Month Rating

based on 27 reviews

4.5

4.5 out of 5

28 lifetime reviews

Kendall Subaru

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StephaniePrentiss
5/2/2013 2:29:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob Wallace (GREAT couldn't have asked for better!)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kendall Subaru:

We had been researching Subaru's for a while, and decided it was time to purchase. My husband and I visited the lot, and met Jacob Wallace, he was very knowledgeable about Subaru's and was a very nice guy! We purchased our new Crosstrek and the whole process was so smooth!!!! Great service, and great salesman. Thank you Kendall Subaru, and special thanks to Jacob Wallace!!!! We will be back for our next new car, and so will all our friends and family!

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Trip660
12/24/2012 12:29:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Pickett
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kendall Subaru:

I was looking for a Buick Park Avenue with low miles. Kendall had just received one on a trade in. I called and spoke to Kevin Pickett who was friendly and set up an appointment to view the car. My wife and I were greeted by Kevin at the door and soon took the car for a test drive. It drove like new and was in overall great shape. Although I was going to look at an other car at an other dealer the next day Kevin worked with us to get the price down to where we felt was fair and a good deal so we went ahead and bought it. All the time my wife and I never felt pressured and never once felt stressed with any of the process. Every one else we dealt with there was pleasant and professional. We left feeling more than good about the whole experiance and will definately do business there next time I'm in need of an other vehicle.

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ariepma1
8/22/2012 12:59:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Logue
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kendall Subaru:

I came into Kendall Subaru twice while shopping for my new Outback. Both times I was fortunate to work with Matt Logue. Matt was funny, knowledgeable, and helpful with my car buying experience. He made me feel comfortable and worked with me to make sure I was happy with my purchase.
I would highly recommend the staff, and specifically Matt Logue at Kendall Subaru.

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nb4work
8/8/2012 12:55:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Berglund
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kendall Subaru:

John Berglund was incredibly helpful in finding the right car for our needs. He was knowledgeable and patient and made the buying experience enjoyable.

The only part of the transaction that could have been better was the finance portion. The woman working with us for the financing responded to her cell phone and texted a few times during our interaction, taking the focus off of our transaction.

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Marge74
7/26/2012 7:16:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Bergland
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.5

My Review Of Kendall Subaru:

We met John Bergland on the Kendall lot to test drive an Impreza. Even tho' Kendall didn't have the model we wanted there was one that was the color we had to have. During a very long test drive with John, we learned everything we needed to know about the Impreza, simply and without pressure of any type. And the car we hadn't considered buying because it "had to many features" became ours the next day. Last year, the purchase of our 2011 Chevy Cruse Eco dream car was a disaster and the wrong car for us basically because of the lack of knowledge of the salesmen at a local dealership. It was certainly worth it to drive 150 miles to Kendall to receive the excellent information on the Subrau, and all without pressure. Everyone was friendly and helpful, altho' we were disappointed with the trade in price, we felt it was much to low according to Kelly Blue Book. All in all it was a good experience and we will definately refer anyone interested to John Bergland at Kendall. We love our Subaru Sport Limited.

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chryon
7/7/2012 10:43:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Kendall Subaru:

I can hardly believe buying this Legacy Wagon from Kendal Subaru was as a fantastic experience as it was. Jacob met us in the parking lot, and immediately, without that Pushy used car salesman attitude found us EXACTLY what we were looking for. Got us an Unbelievable price on our trade in… (more than I asked for… can you believe it) and I drove out an hour later. I mean how does that happen? It was one of the most satisfying experiences, and they are SOOOO helpful and nice! I LOVE Jacob, he was the BEST! I can’t say enough good things about this business. I’ve always bought Honda’s, but with this experience, I can tell you… Kendal Subaru from now on! Thanks again Jacob!!

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gypsywomyn
6/30/2012 2:26:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
jacob wallace
john bergland
and stacey rogers
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kendall Subaru:

i began my quest for a new car about a year ago... i wanted to find "the" car... i bought the wrong one...... so off i went again, from dealer to dealer where high pressured sales people approached, surrounded, snubbed, showed desperation, etc.. from the moment i pulled onto the lot i was treated with respect. jacob, john, and stacey were pleasant, personable and honest. perhaps i should say, they are what i expect from eugene, or. not, what i found at other dealerships.. no pressure, no rush, plenty of laughter, very patient.... if/when i auto shop again... i will begin with you, kendall suburu.

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Karo1
6/26/2012 1:17:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob & Austin
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kendall Subaru:

WHY are we pleased?? From start to finish we had EXCELLENT service! Jacob our salesman & Austin in Finance were SO easy to work with! THANKS!

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Jeanine Coffey
5/29/2012 12:18:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Bowling
Austin Gordon & John Hazelton
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kendall Subaru:

I was very pleased with my most recient buying experience with Kendall Subaru. I am a returning customer. I bought my first new Subaru from this dealer ship when it was Romainia Subaru. I recomend this dealership and the Subaru brand to everyone I talk to about my experiences with the dealership and my cars.
Thank you for haveing such great people working for your company.
Jeanine Coffey
Very satisified Subaru owner.

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bala99
4/11/2012 6:12:37 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
John Bergund
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    2.8

My Review Of Kendall Subaru:

Bought an avalon recently. Not a good buy. The front two tyres good in the center but flat on the sides and unevenly worn out. According to Costso I have to replace them soon. Brakes.. The rotors need polishing all the tyres. response from the dealr Neutral.. Bad for a leader..

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