Kenny Kent Chevrolet

Daniel was awesome to work with. He made the process quick and easy! We will be back the next time we need a car for sure He made the process quick and easy! We will be back the next time we need a car for sure More

Great dealership to buy from! Daniel made our experience awesome and painless. Would recommend him to anybody!! Daniel made our experience awesome and painless. Would recommend him to anybody!! More

Beware. Salesperson committed elderly financial abuse of a veteran in his 80s. Salesperson reduced trade in value from amount he gave verbally to $10k less i Salesperson committed elderly financial abuse of a veteran in his 80s. Salesperson reduced trade in value from amount he gave verbally to $10k less in final paperwork which buyer signed before realizing. Other reviews indicate this is a trend specifically with this dealership and salesperson. More

Kenny Kent Chevrolet took advantage of my elderly father who has memory loss, cheating him out of thousands in the value of his trade in. My 82-year-old father bought a new car from Kenny Kent Chevrolet who has memory loss, cheating him out of thousands in the value of his trade in. My 82-year-old father bought a new car from Kenny Kent Chevrolet last week. He has bought many cars from Kenny Kent over the past 40+ years, and he felt he could trust them. The salesperson (Roderick Simms) told him they would give him “better than $9k” for his trade in. Dad brought comparable print outs with him of the same car which all showed around $9k. But in the final paperwork the salesperson gave him $2k. Unfortunately dad signed everything without catching the huge reduction on his trade in. He realized it the next day and returned to talk to the Mr. Simms who then pretty much pushed him out the door saying too late and denying what he said. My siblings and I learned about this several days later. We have reported Kenny Kent Chevrolet to the Indiana Attorney General and Better Business Bureau as there are laws against financially taking advantage elderly people. After contacting the sales manager and making a lot of threats, he finally agreed to let my dad purchase his car back for $4,500 even though they only gave him $2k trade in for it. Dad still purchased it back for 2.5x what he got, as we can sell it ourselves for $9-10k (which is what Kenny Kent listed it for) and can at least get some of his money back. Mr. Simms talked dad into taking out a loan through them for $13k, and dad didn’t even know his rate or the terms of the loan. Also, Mr. Simms got access to dad’s checking account information through this process, so we met with the bank to put some protections in place. It’s been such a nightmare which I really hope to spare other families. I’m sure many others can relate to our situation. There isn’t always a clear line when an elderly parent’s children need to step in and manage their parent’s finances. Kenny Kent thought they got one over on an old man who was confused. What they didn’t realize is that his children intently look after him while still allowing him what independence he can handle. I worry for all the other seniors out there who don’t have that kind of support. If Kenny Kent Chevrolet has no problem taking advantage of an elderly man with memory loss (a veteran, no less!), they will take advantage of anyone. More

We had a great experience at Kenny Kent and Samuel was awesome! We have bought two vehicles within 3 months. awesome! We have bought two vehicles within 3 months. More

The oil change went fine without any issues. I would rather not be bothered with a survey and a bunch of emails about a survey every time i bring in the vehicle. I will complain if there is an I would rather not be bothered with a survey and a bunch of emails about a survey every time i bring in the vehicle. I will complain if there is an issue. Then in order to finish the survey I have to fill in a 15 word minimum response so instead of 5 stars yall get 4. but you did get a 73 word response. More

The appointment was easy to schedule. The staff was prompt and very informative. Overall, a great experience. The staff was prompt and very informative. Overall, a great experience. More

Had some major work on my 2019 Trax. I had bought the Trax from Kenny Kent when it was new. I’m fortunate their Service dept was able to make all the repairs required. I had bought the Trax from Kenny Kent when it was new. I’m fortunate their Service dept was able to make all the repairs required. More

I had a 9:00 AM appointment and was told there would be a $149.95 diagnostic charge, that is fine and I waited for my truck at the dealership. I was getting impatient around 11:45 so I asked my service advis $149.95 diagnostic charge, that is fine and I waited for my truck at the dealership. I was getting impatient around 11:45 so I asked my service advisor if they knew what was wrong with my truck? “Oh yeah, your windshield washer pump is bad and needs to be replaced “ We can replace it but we are about to take our lunch break for an hour and it will take another hour to replace it he says, livid at this point. I paid $582.77 total and had my wife pick me up for two hours. After I got my keys to leave there was black grease on my hood and driver door. Never again will I go back to Kenny Kent Chevrolet for any repairs. It’s upsetting because I purchased my truck there. I purchased two Toyota Camry’s from Kenny Kent Toyota. Night and day between the two dealerships! The Toyota dealership would never treat us like that. I will go somewhere else if my truck needs repairs in the future. More

Always have a friendly smile on their faces. Fixes my vehicles issues and always keeps me informed. Fixes my vehicles issues and always keeps me informed. More