Kenny Ross Ford South - Service Center

Very efficient and thorough. Overall a pleasant experience. Good communication and customer service. Friendly. Trustworthy. Overall a pleasant experience. Good communication and customer service. Friendly. Trustworthy. More

Great service and explanation of work completed. Mark is great. Very nice waiting area. Available times work out with my schedule Mark is great. Very nice waiting area. Available times work out with my schedule More

3rd or so time my 2019 Expedition was in for service. This time was a $200 diagnostic fee to find that the problem wasn’t covered by my extended warranty. Last time it was in for transmission issue and t This time was a $200 diagnostic fee to find that the problem wasn’t covered by my extended warranty. Last time it was in for transmission issue and the tech said he wasn’t able to take my vehicle onto the highway to replicate the problem. My description of the transmission issue which is known to FORD was that at highway speeds and acclerating while charging lanes the gears would grind requiring me to put the vehicle into neutral. Probably won’t be back. More

Great service, prompt, organized. The service was done well and they communicated throughout the experience. The service was done well and they communicated throughout the experience. More

Wonderful experience with the service department. Easy to schedule an appointment on short notice. Kayla was very helpful. Easy to schedule an appointment on short notice. Kayla was very helpful. More

Your collision department and service departments are outstanding. Kayla in service (and Paula) are very helpful. Gavin and Grace in collision are terrific. outstanding. Kayla in service (and Paula) are very helpful. Gavin and Grace in collision are terrific. More

Very Efficient always willing to hear your concerns and they are patient with the customer they are patient with the customer More

Mark took real good care of me. I was dropped off at my house after I dropped off my car. My car was delivered back to me the next at the time promised. I even got a "swag bag"... I was dropped off at my house after I dropped off my car. My car was delivered back to me the next at the time promised. I even got a "swag bag"... More

Excellent Service with Mark, always taken care of quickly and handles all my vehicles service appointments. and handles all my vehicles service appointments. More

Friendly and professional staff; appreciated the texts, reminders, and calls related to the appointment. Thanks! reminders, and calls related to the appointment. Thanks! More