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Kenny Ross Mazda - Service Center

North Huntingdon, PA

4.9
94 Reviews

94 Reviews of Kenny Ross Mazda - Service Center

Sort by
April 18, 2024

Had to take car back multiple times for issues. Air conditioning did not work in brand new loaner Mazda. Did not wash car, they said wash bay has been broken for days. They said my car needs all ne More

by jjpierce08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
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Apr 18, 2024 -

Kenny Ross Mazda responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
April 18, 2024

Was able to drop my car off for an oil change before a weekend trip and then pick it up when I got back. Very convenient. More

by TMAIOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 17, 2024

We had a great experience with kenny ross. I WENT IN KNOWING AN AMOUNT AND TOLD THEY UPFRONT AND THEY MADE IT HAPPEN. More

by Sherri21484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Apr 18, 2024 -

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 16, 2024

Everyone was super helpful in getting us back on the road as fast as possible. More

by ARSZABO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Veitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 14, 2024

Antonio was very professional. Really liked the video of the work done with our tire issues! More

by TAHEBDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Dalton
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Apr 15, 2024 -

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 12, 2024

Service was great and the wait time was very satisfactory. Will be back next year. More

by DNOVAKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio, 5 stars
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Apr 12, 2024 -

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 11, 2024

They were very helpful. I had a smooth and open experience when buying my car, and the service department is quick and good about communication. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 10, 2024

Great, friendly, and honest service. Thank you for helping make my situation comfortable and relaxing. More

by Drew C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Pediger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Hayes
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Apr 11, 2024 -

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 07, 2024

I’ve been in three times within the past two weeks of purchasing the vehicle and they still can not get it right. I didn’t even make it off the lot a half a mile the last time before the check engine lig More

by covinash97
Workmanship
Recommend Dealer
No
Employees Worked With
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Kenny Ross Mazda responded

"Covinash97" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
April 07, 2024

Susan was absolutely incredible. Made me feel like we were old friends, and never tried to push past the boundaries I’d set when I walked in. If all salespeople were like her, the wo More

by aljcampbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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