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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
282 Reviews

282 Reviews of Key Acura of Atlantic City - Service Center

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September 24, 2021

I take both my Acura’s here for service. Aquila my service consultant is extremely helpful and knowledgeable. She’s the best! The service technicians are excellent and have been keeping my cars in top More

by Justin
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aguila, R. Sobieraj
Sep 28, 2021 -

Key Acura of Atlantic City responded

Thank you, Justin, for your kind words for Aquila! We are very happy to hear that we were able to provide you with an excellent service experience! We thank you for your business and look forward to your next visit!

September 19, 2021

The service area is shabby for a luxury brand. There is no way to communicate with the service team because their phone system haa been out for weeks. A call to the GM never was returned. Boardwalk Honda More

by Cbrnedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
Sep 22, 2021 -

Key Acura of Atlantic City responded

Thank you for your feedback about your service experience and the lack of communication you have encountered because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Joseph Viviani General Manager JViviani@Group1Auto.com

September 19, 2021

I had oil change at this dealership and am disappointed as they have overcharged, oil change (synthetic) cost 69.99 while they charged me 118.38. when i asked why so much, reply was their price has gone up More

by nshah45
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aquila Evans
Sep 19, 2021 -

nshah45 responded

Need reply to this mail.

Oct 05, 2021 -

nshah45 responded

You have not replied about my complain,, should I contact corporate office?This is Narendra Shah phone 609 8927025

Oct 05, 2021 -

Key Acura of Atlantic City responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Joseph Viviani General Manager JViviani@Group1Auto.com (609) 428-4475

September 13, 2021

Service is excellent. Aquila is highly competent at her job and professional. Waiting room was better before. Now there only water and coffee. More

by Mariebelv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila
Sep 15, 2021 -

Key Acura of Atlantic City responded

Thank you for your feedback! We're pleased to hear you had an excellent service experience with Aquila!

August 27, 2021

My service rep Aquila is the best ! I would highly recommend boardwalk Acura. My only suggestion is having outdoor seating and requiring masks as we are in the middle of a pandemic ! More

by Acura driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
Aug 31, 2021 -

Key Acura of Atlantic City responded

Thank you for your kind words and suggestion! We thank you for your business and look forward to your next visit!

August 18, 2021

Aquil Evans service consultant is the main reason I go to boardwalk Acura. I live near another Acura dealership More

by fredcmoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila evans, don hamilton
Aug 19, 2021 -

Key Acura of Atlantic City responded

Thank you Fred! We are thrilled that Aquil and our team provided you with the best experience! We thank you for your continued business!

August 10, 2021

Excellent service both by Svc Consultant A. F. and Certified Tech E.S. Car wash a nice extra - very clean. More

by jbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans and E. Smith.
Aug 17, 2021 -

Key Acura of Atlantic City responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with an excellent experience.

July 24, 2021

Love the personalized service, Aquila Evans is terrific! Wouldn’t take my Acura to any other dealer. Service is terrific at Boardwalk Acura, Thank You More

by tvsh17@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
Aug 05, 2021 -

Key Acura of Atlantic City responded

Thank you for your kind words for Aquila! We thank you for your business and look forward to your next visit!

March 09, 2020

Aquila Evans went above and beyond with her excellent handling of a problem with my car.. she is fabulous and caring and helpful and fast More

by pmg1800
Recommend Dealer
Yes
Employees Worked With
aquila evans
Mar 11, 2020 -

Key Acura of Atlantic City responded

Thank you for your kind words for our staff, we appreciate it!

February 15, 2019

This place is a joke I have bought 3 cars from this place in the past 6 years. 6 years ago it was a decent place but now it has turned into a dump. Not only do they have a More

by Kirbyk525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None