Key Acura of Atlantic City - Service Center

This place is a joke I have bought 3 cars from this place in the past 6 years. 6 years ago it was a decent place but now it has turned into a dump. Not only do they have a I have bought 3 cars from this place in the past 6 years. 6 years ago it was a decent place but now it has turned into a dump. Not only do they have a crappy selection of cars, the service area is worse than a jiffy lube. For those of you who want to spend on average $45,000 on a car, you would fee more comfortable in the Honda dealship across the street. I went in today and not only did it need a facelift, there was no coffee, uncomfortable chairs, and basic water bottles. I am glad I went elsewhere to buy my most recent car. In a supposed luxury dealership, you would think the amenities would be better than the ones across the street at Honda. Also, if you need a loaner car you might as well go rent one yourself at enterprise. This place is a total joke. I got my car for over 100$ a month cheaper, and was offered the same at multiple other locations. This place goes through employees like you wouldn’t believe. The service manager is the only respectful person there. His name is David, and he will do everything he can to help you. After 3 cars you would have thought they would still want my business, but they are scam artist. It’s funny that there are so many reviews that are good for this place. I’m telling you, shop around and you will see what I mean. They will also tell you that they are part of group one auto which who gives a Crap. More

Wonderful car dealer The service Dept advisors are friendly and very professional. I’ve been bringing my cars there for years and have always been completely satisfied. I The service Dept advisors are friendly and very professional. I’ve been bringing my cars there for years and have always been completely satisfied. I would highly recommend this dealership. Kudos Boardwalk Acura!! More

Took me 30 minutes to get appointment for oil change I recently call Boardwalk Acura to arrange for 45k checkup and oil change appointment. I have never experienced such incompetence and unprofessional I recently call Boardwalk Acura to arrange for 45k checkup and oil change appointment. I have never experienced such incompetence and unprofessionalism when just trying to arrange for something as easy as an oil change. The woman answering the phone should not have been your first point of reference for your business. When I asked to speak to a manager including the general manager she put me on hold then told me Noone is available. Not sure what your training program is for customer reps but this woman missed the class... I have cancelled the appointment for fear that your technicians are as unqualified..... poor, poor, poor.... More

Great Service Experience I have been having both of my Acura's serviced at Broadwalk Acura for several years and I have been very satisfied with their service. I have been having both of my Acura's serviced at Broadwalk Acura for several years and I have been very satisfied with their service. More